Great experience from start to finish
Great experience from start to finish. Helpful going they Costco as the rates were very clear. Highly recommend
By Elizabeth
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Great experience from start to finish. Helpful going they Costco as the rates were very clear. Highly recommend
By Elizabeth
Great communication! Made the whole process straightforward, trustworthy and secure. Thanks!
By JE
Great customer service was provided through out the process. When I had questions, the representative working with me was patient and extremely knowledgeable. Overal, we had a great experience.
By Brian F.
Very easy application process and refinance. Would highly recommend.
By Nathan B - T.
Fast and easy loan! Low fees and great service.
By Gregory M.
It started out well, but went downhill as we were passed to different people!
By Manfred R.
Response from Real Genius· Jan 18, 2022
Thank you for sharing your comments with us. We will pass them to our management team.
Excellent service
By Jacob M.
All I can say is the experience was exceptional! I will tell family and friends about my great service .
By Celeste C.