readyrocker.comReviews of readyrocker.com

This company sux along with their rocker. Their phone number 8007012910 is a political number. They have no one taking calls even for new orders. This needs investigation by authorities. Think I will.

Great product. I use it on the sofa when I’m working there. Really helped my back. I ended up buying this on Amazon instead of directly from the manufacturer. I see complaints that this "doesn't fit every chair" - they were very clear on their information on what kind of backing it needs.

Love the rocker! It’s helped with my back pain immensely. Use it on the couch and in bed watching tv

Customer service went above and beyond to help me out on numerous requests

I really fell for the ads and reviews! Ad states it can be used on any chair. Nope. No room to sit with it on office, kitchen or dining room chair OR my sofa! I can’t believe no one on the reviews on their site has never mentioned it. Not bothering to try and return it.

UPDATE #2 – 5/14/26 I want to add more context to my experience. Over the past two days, I’ve contacted this company more times than I can reasonably count — easily dozens — across every channel they offer: email, phone, voicemail, and both of their Facebook pages (Ready Rocker and RockerMama). Not one single human has responded. To give you an idea of how many times I tried to reach them, I actually earned a Top Fan badge on Facebook just from repeatedly attempting to get customer service. Enough times to earn a Facebook badge, apparently. Since I couldn’t attach the screenshot, I’ve set the Facebook Top Fan badge as my profile photo to proudly show that I’m their #1 customer who never gets contacted back — earned solely from trying to reach this company. And of course the company is unclaimed on here — why would they claim a profile when they can’t even contact their customers back? Despite all of these attempts, the unauthorized order was still shipped without anyone addressing my cancellation request or the website glitch that caused it. This company operates under both Ready Rocker and RockerMama, and customers deserve to know that if something goes wrong, you may not be able to reach a real person at all. ORIGINAL REVIEW I did not authorize this order or complete checkout. Before the item shipped, I contacted the company multiple times through email, voicemail, and Facebook messaging to cancel the order, but I received no response. Despite my written cancellation and repeated attempts to reach someone, the item was shipped without my authorization. I am still waiting for a proper resolution from the company. This company also operates under the name RockerMama, which may be helpful for other customers to know.

The product functionality is good (4 stars). The product durability is fair. Material does peel away / tear after just months of use (2 stars). The customer service support is just horrible / non-existent (1 star). I tried calling the phone number provided. 3 times a day for 2 weeks and could not reach anyone. Left voice messages but never got a return phone call. I tried sending emails to the address on the website but never got a response. Very poor customer service. Beware.

I returned the product and was told on February 12, 2025 that my "Refund Issued" but there WAS NO REFUND ISSUED! I contacted Paypal first to ask them, but they were not able to locate ANY TRANSACTION INDICATED A REFUND. I went back to Ready Rocker, and they continue to just tell me the same thing: "Refund Was Issued" If that was the case, where is my hard-earned money?? These folks won't even provide any proof they refunded me, so here I sit RIPPED OFF!! BEWARE OF THESE HORRIBLE BUSINESS PRACTICES ON BEHALF OF READY ROCKER! I'm going on a month now, with NO REFUND!!!