Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Reach MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 465 reviews with 5 stars · Clear filters
Madhut was very attentive, quick and understood what to do. Very professional and kind.
By Brian S.
Response from Reach Mobile· Mar 9, 2023
Thank you for the kind words! Our representatives sure do set the bar high for Customer Service standards!
Sonam had my phone working very quickly.
By Michael P.
Response from Reach Mobile· Feb 22, 2023
Welcome aboard Reach! We appreciate you joining our services :) Let us know if you have any questions!
Babita, Customer Success Representative, was great- attentive and followed up in a couple of days to make sure our service issue was solved.
By Ashley K.
Response from Reach Mobile· Feb 16, 2023
No matter the day, our team is always there to help. We are happy to see Babita was able to resolve your issues and we hope you continue to enjoy your Reach Mobile service!
Excelente service, very nice the girl
By Kerelin M.
Response from Reach Mobile· Feb 16, 2023
We appreciate the kind words, thank you!
I chatted with Mihir in support, with questions with looking to become a new customer. Mihir was patient, and answered all my questions. Will become a new customer this week. Thanks.
By Gene F.
Response from Reach Mobile· Feb 16, 2023
Welcome aboard Reach! We appreciate you joining our services. Let us know if you may have any questions!
They were very kind and helped me immediately! Highly recommend his chatting customer service experience.
By Kiko
Response from Reach Mobile· Feb 16, 2023
This is wonderful to hear! We hope you continue to love your Reach Mobile services.
good, easy service
By Ian C.
Response from Reach Mobile· Feb 2, 2023
Awesome! Thanks for such a kind review!
Mihir was competent and patient as I asked all of my questions . I choose Reach as my new phone provider. The girl that I chatted with first must have been new, because she didn't seem to have direct answers to my questions. Wisely, she gave me to Mihir who was great! Thanks Reach. I hope you will continue to be as helpful as you were today.
By Judy S. Y.
Response from Reach Mobile· Jan 26, 2023
We hope you continue to love your Reach Mobile services! Thank you for joining and for the kind review <3
