Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Reach MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 465 reviews with 5 stars · Clear filters
The customer support is just unbelievable. Reach treats their customers like people.......not numbers. I can't say enough about their customer service.
By Rob R.
Response from Reach Mobile· Jan 26, 2023
Thank you for such a kind review! We hope you continue to love your Reach Mobile services!
Mihir was super efficient in helping me activate a second line. Give them a raise
By ET
Response from Reach Mobile· Jan 26, 2023
This is amazing to hear! Thanks for such a kind review :)
Resolved my issue quickly. Every time I have a glitch Reach customer service is so much better to deal with than the other guys.
By suzan
Response from Reach Mobile· Jan 11, 2023
This is great to hear! Thanks so much for the kind review!
Buen servicio
By Pilar G.
Response from Reach Mobile· Jan 11, 2023
Awesome! We hope you continue to love your Reach Mobile services!
Zakir was very helpful and extremely pleasant to speak with. They took the time to make sure I got everything I needed.
By Loni D.
Response from Reach Mobile· Jan 11, 2023
We appreciate the kind words, thank you! Our representatives sure do set the bar high for Customer Service standards!
Great Experience with this carrier!
By Wes D.
Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!
By Rick L.
Response from Reach Mobile· Dec 8, 2022
Thank you so much for the kind review! We hope you continue to love your Reach Mobile services!
Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.
By Janet J.
Response from Reach Mobile· Nov 10, 2022
Awesome! Our representatives sure do set the bar high for Customer Service standards!
