RCIReviews of rci.com

Hi i'm rci user since 1994. Last 5 years it is not possible to make a good exchange. All the season weeks are for rent with a big coast between 900 and 2500€/week!. For me rci is a new booking,Expedia ... The rest outside the summertime is possible to change but in oktober,november,december..when nobody will go in vacation... I have a red week with 24 points.

RCI is a scam. Maybe it used to be good? Now they take your deposited week, which you pay for in order to receive "currency" which you are told can get you something equivalent. You will not. This will not happen. This is a fabricated story, maybe an intentional lie. You will spend your time in utter frustration looking at a bunch of properties in places you would not care to spend a weeks time at, most all of which look like they were build and furnished in 1984. I deposited a really beautiful "Red Week" in Whistler during a good time of year for skiing, in an awesome location that is highly desirable. 2br / 2ba unit that doesn't feel like a throwback in time when you see it. After hours of frustration when you find nothing of interest on RCI's antiquated website, you will call them and they will nicely ask you "tell me where you want to go and when"? This is a nice thing to say but it is really a deflection to what people are looking for and needing to actually make a decision. What you NEED is a robust search engine with ample latitude to see what your AVAILABLE OPTIONS are. They do not have this. If they say they do, it is (again) so antiquated and impossible to actually use, that it is unhelpful at best. They got sued maybe 10 years ago for taking deposited weeks and simply renting them out to folks outside the RCI member network. For all I know they're still doing that -- it certainly feels like they are because there is NOTHING on their platform that is anything close to as nice as what I deposited with them. Then they've got this gig where you can rent other stuff, such as All-Inclusives and whatnot. I swear they double the price on anything I can otherwise find through Costco or something, and give me NO CREDIT for what I've deposited. It is a scam. I'm the sucker because I paid them money for all this. I will not renew, and I will simply walk away from my "points" from what I've deposited with them...because any option we are finding on their platform are places you couldn't pay me to spend a week at. I would rather do a staycation!! Maybe they're going bankrupt I'm just the last sucker to figure out how bad they are? Maybe I can't find anything on there because everyone else in the world has already stopped using them? In any case, learn from my experience and DON'T EVEN THINK ABOUT using these guys unless your a glutton for punishment.

I got 1 weeks free timeshare through RCI at Kahana Villa Resort, Maui. I paid over an extra $1,000. for an extra bedroom. The Resort reviews are so bad,,roaches everywhere, sheets smell of pee, musty odor in rooms, minimum front desk hours. Yet they lied to me and told me these are great condo’s at the time of booking. Now, they are telling me there’s a NO Cancellation policy. You should refund customers if they don’t want to stay in Roach rooms.

I spoke with a Representative by the name of Luis and he wouldn't give his last name. This Representative was so rude when talking with him about the cancelation. He told me that all the representatives tell people what the cancelation policies are. I told him how are you going to tell me what the Representative said to me when you wasn't on the phone. I then Saud, wooow this is the Customer service representative that RCI has as the first point of contact. I asked, to speak with a Manger and he told to do what I want to do. I said, again your very rude and smart mouth to be helping clients. I'm really thinking about canceling my timeshare. After reading the RCI reviews it's not good.

BEYOND FRUSTRATING !!! Everything from trying to navigate the (archaic and slow) website, to rude customer service reps, to more fees every time I try to book something. Add to that - NO decent inventory for places or times. UGH!!! I have points I have paid for and just want to use on principle and be done with this company.

Me vendieron una membresia en el hotel que me hospedaba, el cual tenia afilacion con esta empresa RCI.com 3 semanas supuestamente "Gratis" a cualquier parte del extranjero +500 usd approx por cargos. En la informacion venian muchos hoteles muy buenos, 3 de ellos fueron por los que hice la compra de la membresia. Pero a la hora de reservar tienes que poner tu "Semana/creditos" con bastante anticipacion Ahora lo malo la lista de espera es eterna... hidden fees... all inclusive a mayor costo... Espero sacar minimo a mano con lo que pague.

I bought RCI in March 2023 and they sold me that it had great discounts on cruises, hotels, car rental and it's all a lie, i trying to get discount and never found one using RCI,THIS IS SCAM COMPANY AVOID RCI Everything that RCI said had discounts you could get directly at the same price. Don't buy RCI, I'm going to hire a lawyer so they don't charge me more and I have a lot of evidence of fraud

No caigan en este tiempo compartido, son rateros. Cancelan un hotel y después te dicen que ya se te venció el rembolso que tenías. Ha pero eso si quieren que renueves tu memebresia. En vdd no caigan. Te sale mas barato los hoteles cuando tú haces la reservación directamente en el hotel.