RCIReviews of rci.com

Appalling customer service. I have been trying to contact RCI South Africa from the UK for several weeks to book my expiring replacement holiday which was insured. Phone calls are cut off before you reach a person to speak to and emails to several different email addresses are unanswered, aside from a request for feedback on the experience. They don’t deserve any stars.

I wish I can give them zero or negative star, if possible. I have been a member for almost 2 years now, and when I want to use points I still have to pay $200plus out of pocket. I pay monthly $164 and I dont have any benefits from it. When I asked them to cancel my membership, they said they can’t. Basically, I pay $164 for nothing. They are happy st**ling.

Wow! I should've read these reviews before I bought in. These are legit reviews. We became members in 2020 and have been nothing but disappointed. We were given 3 bonus weeks and have only used one. They have been difficult to work. They tell you resort fees are covered when they aren't. They don't hold their employees or their words accountable. Honestly, I think the members need to file a class action lawsuit against this company. Please do Not buy into this company. It really is nothing but smoke and mirrors.

RCI they will tell you it is not a timeshare when they making the presentation of course cause it is worst you will pay a pretty good money for the membership and when you have to make reservations is the same as regular reservation or much worst please don't fall for it my husband brought one which we are stuck with it right now it is like we throwing our hardworking money to the windows Cause It is all lies and Scam

Is 7 Across the same as RCI? We were with RCI, got poor results from them, then changed to DAE. Now they're 7 Across. When we phone they're in the same building. They never have suitable places, even outside school holidays time. Rubbish service.

I purchased a time share at the Trade Winds resort, and I use that term loosely, in 2007. This is not a resort. It is an old hotel that has been renovated. the noise from adjacent rooms is so bad, that you can hear a pin drop from the upstairs unit. I do not belong to RCI, because I dropped my membership when I noticed they were trying to nickel and dime me and I was never going to get any useful benefits. The first time we stayed, our room wasn't available, so we got a nicer room, but things have gone down hill since then. The next time our room was available, but it looks like they pulled a bait and switch, saying I had purchased a crappy little room without a window. They must have known they screwed up, because they transferred our deed to the room that we thought we had purchased. Each time we've gone, it's been pool closed for maintenance,elevator broken, etc.. We just came home after 2 days on our vacation because when we got there, we found that our room was being worked on, and the only room they had, had a view of the street corner and not the harbour that we paid for. My wife had called over a week ahead and was told everything was good, come on down. After talking to "Lacey" I was told that I could take what they will give me, or too bad. Moral of the story: Don't purchase a time share from anyone, especially from these people.

Just had a call from a debt collector as RCI say they have not collected our monthly deposit since September 2023. When we signed this agreement you had all our details, Name, phone number email address but none phoned or emailed to ask what had transpired, but you chose to send our details to a debt collector even though you made no contact to establish why to payments had stopped. I am far from impressed with RCI and should never have committed to sign any agreements with this terrible company. They are now saying we need to pay US2,000 to get out of the agreement or pay the US1212 for the arrears! It would have been nice if someone from RCI had contacted us before going to the Debt collectors as RCI can sell their unscrupulous deals but have no customer service system to contact the customers if there is a problem!

Parece todo muy lindo. Pero si no compras se ofenden. Visitamos la oficina 115 en Orlando.