Have tried two other products
Have tried two other products, but the RavPower bank is the best. I’m back again
By Lisa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RAVPower is an American consumer electronics brand founded in 2011 and owned by Sunvalleytek, which is a branch of the Chinese owned Sunvalley Group.
RAVPower (ravpower.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
122 approved reviews, newest moderated first
Have tried two other products, but the RavPower bank is the best. I’m back again
By Lisa
Horrible Product and DANGEROUS!!! The product I bought almost burned down the whole house, and they have poor customer service, saying you had it for over 18 months, so they don't take responsibility. The device started burning and would have exploded if I hadn't caught the smell in time. If you don't want your house to burn down and deal with bad customer service that does anything possible to not take responsibility and communicating with their customers, then I would go with any other competitor with a safer, better experience, and less expensive option. I have images (unable to upload here), happy to share for those who are considering. It was quite a scary and horrible experience.
By Simon
Easy to find the correct products
By Paul A.
Great products. Easy to order. Website works correctly.
By Bob T.
I’ve had good experiences with RAV power in the past product I ordered will fit my needs perfectly. Very fair price experience was great.
By tskeeno
Good & fast I have been buying this product for very long time about 10years
By Julio C.
great quality, reliable power, charges quickly
By Robert D.
I bought a 100W 30000mah Alfox power bank, but my macbook air doesn't recognize it. Also, I can't even charge the power bank itself, I left it plugged in for hours and it always stays at the same charge level. I've tried insistently to contact ravpower to get a refund and return the power bank, but they're completely ignoring me and they don't even answer my emails. Avoid them.
By Giovanni