So for the battery doesn’t charge
So for the battery doesn’t charge. Took it out of the buster box and tried a battery charger and it still wouldn’t charge. May have to send it back if something doesn’t change .
By Sydney S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
545 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh.Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.
Raion Group (raiongroup.com) has 545 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 13 reviews with 3 stars · Clear filters
So for the battery doesn’t charge. Took it out of the buster box and tried a battery charger and it still wouldn’t charge. May have to send it back if something doesn’t change .
By Sydney S.
The battery I ordered was exactly as advertised and I appreciate the extensive description including physical dimensions. I ordered from Raion specifically because I required a shorter height than generic lawnmower batteries. It dropped into the battery compartment and after I attached the leads, started my lawnmower without any issues. The ordering process was easy but the tracking was below average at best. I never was able to check on where my shipment was as it constantly said it was still waiting pickup in fact the day it delivered, the site said it was still awaiting pickup. If this process is fixed, I would give 5 stars no problem.
By customer
Response from Raion Group· May 2, 2022
Hello, Thank you for your feedback regarding this issue. Unfortunately, the information that is provided on the carriers tracking page (using your specific tracking number) is only updated by the carrier, and we have no ability to update nor edit this information.
Order lost at post office, still waiting for replacement or tracking
By customer
Response from Raion Group· Feb 11, 2022
Hello, Based on tracking, this order was delivered by the carrier on Jan 15, 2022.
Their shipping was super fast. Received my batteries within three days. Bad part was the batteries received wasn't the batteries I ordered. I ordered a two pack 12 v batteries for my Tennis Tutor. I needed T2 terminals. The batteries received wasn't the same name or model number as the picture on the internet and they were T1 terminals. I called and asked if they could send F1 to F2 terminal adapters so I could use the batteries and was told they could not. I had to make a trip to a Batteries Plus local store to get the adapters. Should have just gotten the batteries from them as well.
By June
Order received 14th of March sent the 15th great, but not received till the 25th 10 days latter. The pkg.looked like it had been abused & possibly had gotten rewraped at the P.O. .Came in bad shape terminals bent and apparently had got wet.but a appears to be O.K.after charging. Paid 14 dollars for shipping not happy.
By customer
Response from Raion Group· Apr 5, 2021
Hello, We are sorry about this. We ship the item with either UPS ground or USPS priority mail (3 day is the longest). If you are able to contact us at [email protected] we can assist you further since your name is not filled out on Trust Pilot.