Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
19 reviews
Rainlex StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
"Welcome to Rainlex Store – your premier destination for high-quality sanitary and kitchen ware. We specialize in luxury bathroom and kitchen fixtures designed to elevate your home, apartment, or hotel with modern style, durability, and sustainability.Discover a wide selection of premium products, including shower faucets, basin faucets, bathtubs, kitchen sinks, bathroom vanities, shower doors, drains, mirrors, medicine cabinets, and essential replacement parts. Our collections feature cutting-edge, environmentally friendly materials that combine functionality with elegant design.Enjoy hassle-free shopping with free shipping on orders over $99, 24/7 customer support, secure payments, and a generous 30-day return policy. Whether you're renovating your bathroom or upgrading your kitchen, Rainlex delivers exceptional quality at competitive prices.Transform your space today – shop Rainlex for innovative home improvement solutions!"
Rainlex Store (rainlex-store.com) has 19 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
19 approved reviews, newest moderated first
My order got changed twice for not enough stock. It finally was shipped after 2 1/2 weeks. It is being delivered by a business I’ve never even heard of and they tried to deliver it on a Saturday. We are closed on the weekends. I had to call and request for a re-deliver and it will take 2-3 days for that to happen. Ordered on 9/30 and still no product.
By The Westervelt C.
I purchased a stainless farmhouse sink direct from Rainlex because they offered it at a good price compared to the big box stores. I haven't installed the sink yet since I'm still in the process of building, but I took it out of the box and it is absolutely beautiful and comes with all the nice accessories for the workstation. The packaging was very sturdy and everything appears to be in excellent shape. As per the instructions on their website, Rainlex informs you that you will receive two emails in regard to your purchase. One at the time of purchase with the order #, and one when they ship with the tracking number. They did exactly that and I was able to track the package. They also use "Shop" ap for updates and tracking, but I didn't want to use it so I just waited on their email upon shipment. I am really happy to get a great deal on such a beautiful sink!
By T.V.
Timely, accurate.
By James F.
All good....
By RAYAN R.
I have taken off work for a Second scheduled delivery date missed. Still have not received.
By macbevo
Long delivery time!
By Randy T.
The item that ordered has not arrived. It is very disappointing.
By PETER P.
Response from Rainlex Store· Jul 22, 2026
We sincerely apologize that your order hasn't arrived yet. Please kindly send us your order number so we can check the shipping status immediately. We will work out a proper solution for you as soon as possible.
ITEM NEVER ARRIVED
By Dallas Y.
Response from Rainlex Store· Jul 22, 2026
We sincerely apologize that your order hasn't arrived yet. Please kindly send us your order number so we can check the shipping status immediately. We will work out a proper solution for you as soon as possible.
