Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
786 reviews
RainHarvest SystemsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvesting rain is a practice that has been around for centuries. Cisterns and other rain harvesting systems are widely used in Europe, Australia, India, the Bahamas and countless remote countries - many who depend solely on rain for day to day life.When water supply becomes limited, practical solutions can fill the gap. Rainwater harvesting systems provide distributed stormwater runoff containment while simultaneously storing water which can be used for irrigation, flushing toilets, washing clothes, washing cars, pressure washing,or it can be purified for use as everyday drinking water. You can really take this as far as you want. But it all comes down to various filtration and processing systems.Explore: Let us guide you through the entire process.Understand: With our rainharvest lab it becomes easy for you to envision a rainharvest system of your own.Collect: There is more rain coming, catch it.
RainHarvest Systems (rainharvest.com) has 786 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
786 approved reviews, newest moderated first
Arrived very quickly. The packaging was amazing , very sturdy. Pump hooked right up to the fittings from the old pump I only wish they had made the power cord longer. We had to get a heavy duty extension cord to reach the outlet. Very happy !
By Kim
I totally loved my rain harvester until it RAINED! once we had a real winter the tanks began to leak. So instead of having rainwater to irrigate with when needed my tanks leak and grow algae on them until I wash them off. I have been unsuccessful in contacting the company to get them repaired or replaced. Every phone call went no where and emails were in answered, it has now been several years - and I have custom gutters that would not function at all with out the harvesters, so I just deal with my leaking rain harvesters and sigh at how cool it could have been
By Nancy
Response from RainHarvest Systems· Aug 15, 2018
Nancy, We're sorry to hear that you have not had a working system for a while with a leaking tank! We will be in contact with you shortly to get this issue resolved and try to get your system up and running. Thanks, The RainHarvest Team
The RainHarvest rain barrel kit was easy to install and use. I made 3 rain barrels for my place. After assembly, the only issue I had was one of the rain spout diverter to barrel hoses popped off the diverter with our first heavy rain. It was an easy fix with a hose clamp to keep the hose in place. I wouldn't hesitate to recommend this product to friends.
By Michael L. H.
Fast shipping & great customer service. When Kilauea erupted we needed to modify our water catchment system immediately. I had my order in 2 days. They responded with professionalism and empathy. This is more than a plumbing supply place. The folks here are real people who care. They answer the phone, know their products and offer information on how to install. Items arrived well packed, complete & nothing broken. (Uncommon here in Hawaii.) If we need this stuff again, we will definitely order directly from them.
By Cynthia
Company reps were helpful, and parts arrived as expected.
By Mark
RainHarvest is very reliable and has excellent customer service. I've ordered seven Polymart rain barrels (from 100 gallon to 250 gallon) for residential use over the past two years. I'm pleased with RainHarvest Systems and highly recommend them. As far as I can tell, they have the best online price and the lowest shipping cost for quality rain barrels and related accessories. For the best price/lowest shipping, I recommend contacting RainHarvest directly - as opposed ordering one of their items through a large online retailer.
By Scott in South Weymouth, M.
We are happy with the rain catchment system that we bought from them, and appreciated their customer support when we had questions about installation
By Eric
I like rainharvest. They are a great one stop shop for all things rain collection. I have bought some things from them in the past and all was good. This last purchase I received a pump controller that had a cracked pressure gauge (could have been from shipping). Then discovered it didn't have the water tight sealing grommets or caps for the electrical wires. They promptly fixed the issues. They are also pretty good with customer service. I would definitely buy from them again.
By Chuck
