Easy to work with
Easy to work with
By Harry Y.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide cost effective rack mount product solutions including rack mount lcd, KVM and monitors as well as KVM switches and drawers. Browse our store for a variety of monitor drawers, lcd panels, etc.
Crystal Image Technologies (rackmountsales.com) has 67 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
67 approved reviews, newest moderated first
Easy to work with
By Harry Y.
It would of been better if I could of added our billing information separate from mine. Was trying to add account person contact and email but your system only allowed one?
By John
Response from Crystal Image Technologies· Oct 31, 2023
Hello John, thank you for your feedback. We will gladly include any additional emails to your order and shipping correspondence. Just let us know who to add and we will include them. Thanks again for your business!
Very responsive to any questions or changes. Very Knowledgeable about the products.
By Steve K.
Speaking directly to product support made the sale and repeat customer.
By Alton
fast response.
By Nancy L.
Crystal Image always responds to my emails very, very quickly and they really do care about any inquiries or issues that may arise. I really don't find too many vendors that provide this level of customer care!
By Joseph C.
Good communication from supplier
By Nancy K.
Great Customer service. Thank you!
By Satisfied C.