Customer service was excellent!
Customer service was excellent!
By Felicita G.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide cost effective rack mount product solutions including rack mount lcd, KVM and monitors as well as KVM switches and drawers. Browse our store for a variety of monitor drawers, lcd panels, etc.
Crystal Image Technologies (rackmountsales.com) has 67 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
67 approved reviews, newest moderated first
Customer service was excellent!
By Felicita G.
Personnel was very helpful when I had questions and very accommodating when there was an issue.
By Erica W.
Great customer service.
By Cynthia B.
The service was great. The product is awesome.
By John S.
Mark Hermann was wonderful to work with today as always. He makes ordering very easy.
By JENNIFER
Crystal Image Technologies is always so prompt with order confirmations. A service we really appreciate!
By Chrissy Y.
Response from Crystal Image Technologies· Jun 17, 2024
Thank you so much - we appreciate your business!
Mark Hermann was very helpful and responded quickly to my questions.
By Jennifer N.
Great understanding from the manufacturer's representative and a expeditious resolution to the issue!
By Cindy S.