Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
415 reviews
RacetopPrintSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At RacetopPrint, we specialize in custom printing solutions, offering a full range of high-quality products to meet the unique needs of both B2B and B2C clients. From personalized stickers and labels to custom paper cups and paper bags, we provide a seamless, one-stop service for all your customization needs. Whether you're a business looking to elevate your brand or an individual seeking custom designs, Racetop is here to deliver exceptional results with fast turnaround times, competitive pricing, and unwavering attention to detail. Choose Racetop for all your custom printing needs—where quality meets customization.
RacetopPrint (racetopprint.com) has 415 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
415 approved reviews, newest moderated first
The logo looks great on the bags
By Judy
Response from RacetopPrint· Dec 10, 2025
Hi there, Thank you so much for your kind review! We're really happy to hear that the logo looks great on the bags. Your satisfaction means a lot to us, and we’re glad RacetopPrint could deliver a product you love. Looking forward to helping you again soon!
My bags looks amazing. The foil logo is bright and beautiful. Perfect size and the luxury look goes well with my business. Great customer service
By Yolonda
Response from RacetopPrint· Dec 9, 2025
Hi there, Thank you so much for your wonderful review! We're thrilled to hear that your bags turned out amazing and that the bright foil logo, perfect sizing, and luxury finish match your brand so well. ✨ We’re especially happy to know that you had a great experience with our customer service — delivering quality and care is what we strive for at RacetopPrint.
Very easy to design and use. Product looks better than expected.
By Rebekka
Response from RacetopPrint· Dec 7, 2025
Hi there, Thank you so much for the wonderful review! We're thrilled to hear that you found it very easy to design and use — and even happier that the final product exceeded your expectations. Your support means a lot to all of us here at RacetopPrint. We look forward to helping you create more great products!
I love my business bag everything looks so Beautiful I am definitely going to be ordering some more
By Aderonke
Response from RacetopPrint· Dec 4, 2025
Hi there, Thank you so much for your wonderful review! 💛 We’re thrilled to hear that you love your business bag and that everything looks beautiful. Your support means the world to us, and we can’t wait to help you with your next order at RacetopPrint!
The color of my design is beautiful. I was a bit frustrated because I wanted a continuous print and couldn't get that relayed to the design team. Overall I am happy with the final product. I haven't used it yet, but it seems good so far. I do wish the rolls were larger so I didn't have to replace them so often.
By Kathy W.
Response from RacetopPrint· Dec 4, 2025
Hi there, Thank you so much for your feedback! We're really glad to hear that you love the color of your design. We’re sorry for the inconvenience regarding the print style — we'll make sure our design team communicates more clearly in the future. Regarding the roll size, it looks like the size ordered was on the smaller side, which may require more frequent replacement. If you’d like larger rolls next time, we’d be happy to recommend the best size based on your usage. If there’s anything else we can help with, we’re always here!
My $300 order was fulfilled incorrectly. When I inquired, they told me I'd ordered what they'd sent and that there was nothing to be done. Their records were different than mine and they refused to help me. They offered 30% off a new purchase when they were advertising 60% off sitewide for Black Friday. These people, without basis, feel they're able to tell you you've ordered something different than what you intended and then keep your money. I'd call that stealing. To follow up after their immediate reply; No one ever reached out to me about this as stated. It seems they must just care about optics.
By Jessica H.
Response from RacetopPrint· Dec 3, 2025
Hi there, We’re truly sorry to hear about your experience, and we understand how frustrating this situation must have felt. Your satisfaction is extremely important to us, and it’s never our intention for any customer to feel unheard or unsupported. We’ve reviewed your case internally, and while the order details in our system matched what was placed on the website, we also recognize that misunderstandings can happen — especially with customizable items. We should have communicated more clearly and handled your concerns with greater care. Our team will reach out to you directly by email to revisit your order and work toward a solution that feels fair to you. We genuinely appreciate you bringing this to our attention and giving us the opportunity to make things right.
Hands down the slowest shipping ever! The only reason I'll re-order is because y'all are the cheapest. I know to order months in advance from now on
By Dee
Response from RacetopPrint· Dec 3, 2025
Hi there, We’re really sorry to hear about your experience with the shipping time — we completely understand how frustrating delays can be, especially when you’re counting on your order for your business. This definitely isn’t the experience we want our customers to have. Our team will reach out to you directly by email to review your order and see what caused the delay. We’re also working to improve our logistics processes so future orders can arrive more reliably and on time. Thank you for sharing your feedback with us. We appreciate your continued trust and will do our best to provide a smoother experience moving forward.
These bags are such low quality. My art is pixelated and I uploaded vector art. Lightweight and cheap.
By Allison
Response from RacetopPrint· Dec 3, 2025
Hi there, We’re truly sorry to hear about your disappointing experience with the bags. This is not the quality we want our customers to receive. Our team will reach out to you directly by email to understand what happened and make things right — whether that means a reprint or another solution that meets your expectations. Thank you for bringing this to our attention, and we appreciate the opportunity to fix this for you.
