Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
415 reviews
RacetopPrintSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At RacetopPrint, we specialize in custom printing solutions, offering a full range of high-quality products to meet the unique needs of both B2B and B2C clients. From personalized stickers and labels to custom paper cups and paper bags, we provide a seamless, one-stop service for all your customization needs. Whether you're a business looking to elevate your brand or an individual seeking custom designs, Racetop is here to deliver exceptional results with fast turnaround times, competitive pricing, and unwavering attention to detail. Choose Racetop for all your custom printing needs—where quality meets customization.
RacetopPrint (racetopprint.com) has 415 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
415 approved reviews, newest moderated first
Wonderful packaging! i get so many compliments on the packaging! Thank you so much!
By MJohnson
Response from RacetopPrint· Jan 10, 2026
Hi there, Thank you so much for the wonderful feedback! We’re thrilled to hear you’re getting so many compliments on the packaging — that truly means a lot to us. At RacetopPrint, we’re so happy our packaging could help elevate your brand. Thanks again for choosing us!
We were very excited for the opportunity to work with you for our first run of totes. The quality is incredibly poor, unfortunately. A far from color match, low quality stitching, and the color print is not consistent which leads to it looking like smudges on the bag. It was unfortunate to find you outsource your production without knowing clearly beforehand. After orders were made I did come across social ads made with AI, that is very unfortunate but ultimately not related to our feelings about the product received.
By HB
Response from RacetopPrint· Jan 10, 2026
Hi there, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience — this is certainly not the level of quality or consistency we aim to deliver. We take concerns about color accuracy, stitching quality, and print consistency very seriously. Unfortunately, we’re unable to locate your order based on this review alone. To help us investigate and resolve this as quickly as possible, we kindly ask that you contact us directly at [email protected] with your order details and photos if available. Our support team will review the issue promptly and work with you on a proper solution. We genuinely value your trust and appreciate the opportunity to make this right.
Very disappointing experience with Racetops’ digital bags. The delivery date was pushed back multiple times with little clarity or accountability, which made the whole process frustrating and unprofessional. When the product was finally delivered, the visuals were noticeably scaled down and poorly presented. What was promised did not match what was received. The design quality feels subpar, and the end result looks unfinished rather than polished or premium. Overall, this felt like a product that wasn’t ready to be delivered. Between the delays and the disappointing visuals, it was a waste of time and money. I wouldn’t recommend Racetops’ digital bags to others.
By TC
Response from RacetopPrint· Jan 8, 2026
Hi there, We’re truly sorry to hear about your experience, and thank you for taking the time to share this feedback. Delays and unclear communication are not the standard we aim to deliver, and we understand how frustrating that must have been. We also apologize that the final visuals did not meet your expectations — the difference between what was promised and what was delivered is something we take seriously. Given the delays and the quality concerns you mentioned, we have issued a partial refund for this order. This product should have reflected a more polished and premium result, and we regret that it fell short. Thank you again for your honest feedback. It helps us improve both our production process and quality control moving forward.
Horrible customer service. Paid for a quality product and received garbage. I will never use them again
By ThePrintersCircle
Response from RacetopPrint· Jan 6, 2026
Hi there, We’re very sorry to hear that your experience with us did not meet your expectations. This is certainly not the level of quality or service we strive to provide. We take every customer concern seriously and are committed to resolving this issue promptly. We’ll reach out to you directly via email to discuss a solution and make sure your order meets your requirements. Thank you for bringing this to our attention — we truly value your feedback and the opportunity to improve.
Great quality. Takes a while to receive so plan accordingly.
By TERESA F.
Response from RacetopPrint· Dec 31, 2025
Hi there! Thank you for your feedback! We are thrilled to hear that you are happy with the quality. Since every item is custom-made to your exact specifications, production and shipping do take a bit of time to ensure everything is perfect. We appreciate your patience and your helpful tip for other customers to plan ahead. We look forward to serving you again! — RacetopPrint
The bags that I bought with are Logo are beautiful. The material is high quality and accelerates our brand
By Elizabeth Ahearn K.
Response from RacetopPrint· Dec 31, 2025
Hi there! Thank you so much for your wonderful review! We are thrilled to hear that you love the quality of the materials and the final look of the bags. Hearing that our products are helping to 'accelerate your brand' is the best compliment we could ask for. We look forward to working with you again! — RacetopPrint
Got a roll of round paper stickers. They were thicker and better color than another company I had dealt with, so much so that I ordered another batch from RtP. Even had a CSA help me out when there was a challenge with my order. Highly recommend!
By John M.
Response from RacetopPrint· Dec 30, 2025
Hi there, Thank you so much for the fantastic feedback! We are thrilled to hear that the quality and color of the stickers stood out to you compared to others. It is also wonderful to know that our team was able to help resolve the challenge you faced and get everything back on track. We truly appreciate your trust in ordering a second batch and look forward to serving you again! — RacetopPrint
Great product at a great price !
By Peter V.
Response from RacetopPrint· Dec 30, 2025
Hi there, Thank you so much for the good review! We are thrilled to hear that you are happy with both the quality of the product and the pricing. Providing great value is our top priority. We look forward to working with you again soon! — RacetopPrint
