Great helping us with our loan process
They put me in touch with Rocket Mortgage who is doing a fantastic job helping us with our loan process.
By Ken S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Quicken Compare (quickencompare.com) has 150 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
150 approved reviews, newest moderated first
They put me in touch with Rocket Mortgage who is doing a fantastic job helping us with our loan process.
By Ken S.
Closer was nicevand professional.
By JoAnne
Questions answered ..prompt & efficient
By Thomas W.
what's happening
By Cheryl M.
Demetrius is great to work with. He is customer service oriented, very knowledgeable & makes the process almost seemless.
By EdithColeman C.
Christopher was very professional and thorough. I was given several options, after deciding not to go through with the original loan.
By Nicholas L.
The knowledge and availability of staff made experience a smooth and easy process.
By Christopher W.
This company is horrible! I had to get an appraisal done on my house. I talked with the girl in charge for the loan and she told me the $500 fee would come out of the money left over after my car and credit card was paid off. My husband heard her say it because I was on speaker with her. He called today wanting the fee and i told him what she told me about it coming out of the left over money. Now no one will answer their phones and yes during business hours and I got a statement showing they drained our account for the fee when they should not have. I know a run around when I see it. This is on them and their dishonest business practices. Highly recommend steering clear of this company.
By Valerie C.