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? I didn’t do any business with the organization
By Wayne
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Quicken Compare (quickencompare.com) has 150 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 9 reviews with 3 stars · Clear filters
? I didn’t do any business with the organization
By Wayne
You guys did really bad this time around. You switched me from one loan processor to another. I had to constantly repeat information and resend documents. You called yourself helping by giving me a $300. increased monthly payment and a double finance rate!!!
By BEVERLY M.
Too many delays .spent days faxing paper work. Slowed the process down
By TomDConn
A lot of pressure to make a decision. Offered a refinance without first explaining what they were doing. Continued to say what a great deal it was even when I was questioning it. On the plus side, if I'd known what I was actually getting and wanted that, they were fast as to getting the process moving.
By Ginnies
Says that I can get a loan up to 50K even with bad credit. I can not find a loan for that amount and I have 720 credit score across all 3 reporting reports.
By Brian N.
Kevin was VERY Helpful and Knowledgeable. Showed Genuine Care and Concern for my Situation. I Hope to revisit this in the Near Future
By Michael L.
The person taking the loan application was good. Your underwriter however can not think. Who ever it is doesn't read the comments I send in they just keep repeating themselves. Even though I am approved I'm not sure I want to continue with a company who's employees can't or aren't allowed to think.
By Kendal P.
I don't remember.
By Evelyn W.