Karl was extremely helpful and…
Karl was extremely helpful and knowledgeable in my request for a loan.
By Paula C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Quicken Compare (quickencompare.com) has 150 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
150 approved reviews, newest moderated first
Karl was extremely helpful and knowledgeable in my request for a loan.
By Paula C.
Fast service
By Dennis B.
Everything seemed to go pretty smooth.
By Stace S.
This experience has been so great. Everyone is kind and so very helpful. Chris my mortgage specialist should receive a bonus from the company for his exceptional care for his clients.Highly recommend this firm and personal
By Kay C.
I tried to attain a HELOC and it didn’t happen. I called quicken loans who’s has 4.5 stars but was switched over to Rocket Mortgage who has 2.5 stars. That inspired no confidence. After that nothing they said mattered.
By Panfilo C.
Extremely helpful and kind. Very professional and quick in handling my situation. I would definitely recommend you. Kayla Chase was outstanding in taking care of everything.
By Robert S.
The quick response to loan and great closing and Fridley people.
By James C.
It is the Service that kept me going with my Refinance and a plan that works for me. Everyone that I have spoken to has created positive defining moments. The most important is Ruben Griffen has been just a wonderful experience he not only provided the best service and he also understood the right plan for me and created that trust for me to move forward. If I have any other needs with Rocket I would prefer to work with Ruben he is just an amazing personality and very knowledgeable
By SunShine