Can't schedule an appointment using the…
Can't schedule an appointment using the app. I have been told that they no longer take walk-in.
By Allen C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,745 reviews
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The world's leader in diagnostic laboratory testing, information, and services. This includes blood tests, healthcare screening tests, gene-based testing and tests performed during patient treatment.
Quest Diagnostics (questdiagnostics.com) has 1,745 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
1,745 approved reviews, newest moderated first
Can't schedule an appointment using the app. I have been told that they no longer take walk-in.
By Allen C.
I had my blood drawn 1-13/3023 at the quest laboratory Levittown parkway in Levittown PA. The technician was sarcastic and mean! She obviously does not like her job. She needs to be disciplined.
By RobinLauandos
Quest in Tom Thumb, Arapaho/Shiloh, Garland, TX. Excellent service, Polite, friendly personnel. Zero discomfort in blood withdrawal.
By Jim
I made an appt online a month ago. After I checked in I noticed that people who checked in after me were being called so I asked. The woman said I was a walk-in. I explained that I was not. She said I needed a bar code. I just made another appt. - no bar code. I'm never going back!
By jerelepley
If I could rate them zero stars, I would. They can’t keep an appointment time. Their paperwork/database is sloppy and full of errors. Avoid these people.
By Vernon D.
Excellent staff very friendly and professional! I had a great experience with them
By Lillian C.
Billing department is horrible service, I had to get lab work that it was not covered by my insurance I made an automatic payment arrangement plan for the next 3 months I received a email notification that the first payment was setup for 07 2022, 08 2022, and sep 2022. Well moving to Jan 2023 I started getting arrasing collection calls I check with my bank and Quest only made to withdraw for agst and sep never for july I never received a late payment notification or a balance due from quest because apparently they send text notifications. Horrible service on Billing now I have to deal with a collection company. Quest charge $dozens for labs
By GUADALUPE A.
I just had lab work done in humble Texas. I have to say that the technician was completely rude. Showed No compassion/emotion couldn’t hold a conversation and rough drawing blood from my arm. I’m new to the area, but will definitely find an alternative. A supervisor should definitely check into their employees and how they treat their patients.
By Paige M.