Missing Items
I contacted them about some missing tiles for our Mexican Train Dominos. They responded very quickly. They asked for my name and address and sent out a replacement that arrived in 1 week. Very good company and very prompt.
By Scott A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to ignite joy and intellectual stimulation through innovative and engaging board games, uniting people of all ages worldwide and nurturing lifelong learning through play!
Queensell (queensell.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
78 approved reviews, newest moderated first
I contacted them about some missing tiles for our Mexican Train Dominos. They responded very quickly. They asked for my name and address and sent out a replacement that arrived in 1 week. Very good company and very prompt.
By Scott A.
Fast delivery but never got the mesage saying item shiped
By Daniel H.
Nice backgammon set for a reasonable price. Will get lots of use. A+ seller! Already won my first game against husband! :-)
By Benita H.
This Queensell set of double-six dominoes is fantastic for the price. In may case, that also included free shipping. I'm very pleased both with the product and with the company.
By John D.
One of my dominoe tiles was discoloured. When I reached out to customer service and they verified the problem, they sent out a replacement set immediately. I was impressed!
By Tag O.
Great dominoes for people with vision problems!
By Mike
We received our Mexican Train set with 1 tile incorrect. Queensell immediately corrected the issue. We received it within a week.
By C. L. K.
My items came promptly. There was a little confusion with a request to return an item, but once Queensell found my email they went right into action. The new items arrived just as quickly, they credited my payment, and sent some accessories. A+++++
By KAELIN B.