The product and company are awesome
The product and company are awesome! They will spend as much time as needed with you We had Matt who we drove crazy and he remained calm and Informativeand polite
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.
Quality Quest Bikes (qualityquestbikes.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 82 reviews with 5 stars · Clear filters
The product and company are awesome! They will spend as much time as needed with you We had Matt who we drove crazy and he remained calm and Informativeand polite
By customer
could not have bought the trike whithout Matt's help, he is what al merchants schould be.. thanks
By ken
Very well built & comfortable. Only issue was a bolt that was to tight so I couldn’t adjust the handlebars. Company was very understanding & sent a replacement stem.
By Lori Y.
Delivered quickly and was easy to assemble. Works well.
By Michael C.
Great service. Very responsive
By Robert M.
They ordered the bag across seas for me. I couldn't find it anywhere. They were very helpful. Great experience would definitely refer them to someone else! Thanks again!!
By Terry K.
This company is very responsive to inquiries. One of my orders did not arrive but the backup was great. They identified the issue and corrected it. The order is in shipping now. I would do business with these guys again. For me, how you back the sale is most important, I can buy the same stuff from others retailers but I prefer Quality Quest Bikes
By Robert J.
Quality quest bikes service department was very helpful in, trying to resolve the problem with my trike. How ever I'm not pleased with the manufacturer quality control a simple opening and closing of the hinge have revield the problem at the factory and corrected before shipping
By Danny W.