Poor customer service
Poor customer service. Don't reply to emails and shipping is NOT guaranteed. Still trying to locate my purchase. Will never order from this company again
By Sandy Van H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discount Priced Online Liquor Store we stock a huge selection of Liquor, Wine, and Craft Beer. If you want to know how to order liquor online we can show you how.
Quality Liquor Store (qualityliquorstore.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
19 approved reviews, newest moderated first
Poor customer service. Don't reply to emails and shipping is NOT guaranteed. Still trying to locate my purchase. Will never order from this company again
By Sandy Van H.
these guys are scammers, they charge your card, print a label to make you think they are going to ship the item and never ship it. they refused to process a refund so I had to dispute the charge with my credit card. AVOID THIS CROOKS AT ALL COST
By Jeff
I cannot overstate how extremely impressed I am with Qualityliquorstore.com! Not only do they stock an immensely impressive variety of liquor, their customer service is PHENOMENAL!! I live in Virginia and its been somewhat challenging to find an online retailer that will ship here. And then I finally found Qualityliquorstore.com. I've been so happy with their service! My last shipment was the first time I had encountered any issues at all. FedEx screwed up the shipment and it never even made it out of California. I contacted Qualityliquorstore.com immediately and the owner, Sal, replied right back expressing his concern and he immediately reshipped the order at no additional cost at all! Qualityliquorstore.com will now be my go-to online source! And I highly recommend them to anyone who is looking for a retailer with a broad selection and top notch customer service! ⭐⭐⭐⭐⭐ A+++
By MRD_916