Quality Liquor StoreReviews of qualityliquorstore.com

These un-American chumps are thieves and scammers, don't buy from them, they will steal your money, not pay you what is owed!!! I recommend CWSpirits.com for better prices and honest business.

I have ordered from this business twice. Both times they sent an incorrect spirit. They left all my messages unanswered the first time. The second time they offered a $10 refund on a $75 incorrect bottle. I have stated that I am going to leave honest reviews on all online consumer sites, but they do not seem to care. All of the feedback on their socials is bad.

I ordered a whiskey in a bottle shaped like a seahorse from this company. The outer box appeared to be fine, but upon unwrapping the item’s box it quickly became apparent the box was damaged. The bottle itself had a medium size scuff mark. I called Quality Liquor, and the responded quickly. After conferring with their shipping department, they offered to either reship a bottle after receiving the damaged bottle or to refund $10. This was AFTER they told me these bottles rarely arrive to the customer undamaged. This is obviously a problem. My husband is a collector so the bottle is virtually worthless at this point. DO NOT ORDER FROM THIS COMPANY. They don’t stand by their products. Heather R

I would give 0 but not an option. Ordered wine as a gift on 12 27. Never heard on status. Wrote over the weekend to another email address vistawinespirits.com. all of a sudden I get an email yesterday that ordered ship and will be delivered 1 13. Today I get a notice that one item was not available and would be refunded. Joke. Follow up- they contacted me. Apologized and offered me a gift card for $19.99. Same amount as item that did not ship. So, let get this straight, they want me to buy a bottle of wine and spend $30 to ship to me? They need to change their tag line about being the "go to online store." And they need to contact customers when complete orders can be filled.

Ordered one bottle to be shipped. After a week with no shipping notice, emailed customer service with no response. Found a phone number and was advised that department didn’t come to work till noon. Cancelled order after they confirmed still not shipped, but they still charged me 10% restocking ( even though not even packaged yet). Refused full reimbursement. If you are too busy to fill orders over the holidays, maybe try working before lunch?? Very disappointed and will never use their service again.

Ordered on 12/4 as of 12/23 order still not “in stock” or shipping but seller refusing to do a full refund. Seller previously claimed ordered was being packed and shipped 12/20. Poor customer service to say the least. Insisting on “restock fee”. How can there be a restock fee for something you don’t even have in stock?

Ordered two bottles from this store , no dispatch email , no response from contact on 3 occasions , absolutely saddened by this as it was a lot of money to lose , should’ve read the reviews first , if you read this please refund me this was a Christmas present treat and I couldn’t afford to lose it some people have to work hard for special things like this , order QLS130216

Only one Star because there's no zero. Ordered from them before, said item was in stock. Then said it wasn't and they can send something else or refund. Said I'd take the refund. They said there was a 10% restocking fee. For something they don't have. Tried to give them a second shot a few months later thinking it was an honest mistake. Different items this time. Same thing. Suddenly not in stock. Asked for a refund and 2weeks later, still zero reply and zero refund. Complete scam. Do not waste your time.