Best customer service I've ever…
Best customer service I've ever experienced! Went above and beyond to take care of my order :) Will definitely use again!
By Ashley E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality Glass Engraving provides custom engraved and personalized glass, crystal, leather, wood and metal products including engraved wine glasses, beer mugs, whiskey glasses and much more. All our products are manufactured by World Class suppliers like Riedel, Luigi Bormioli, Libbey, Arc, Badash, etc.
Quality Glass Engraving (qualityglassengraving.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
312 approved reviews, newest moderated first
Best customer service I've ever experienced! Went above and beyond to take care of my order :) Will definitely use again!
By Ashley E.
Couldn't be more pleased with the product and support!
By Cowboy
Shipped quickly and everything was perfect.
By Guest
Outstanding job, very professional in all of our correspondence.
By TODD S.
Beautiful quality!!
By Scott
Never received a notice or any correspondence from anyone. Only way I knew my order was received was by checking the charge on my credit card. Did not get a chance to approve before production. Ordered 6 vases, air bubbles in all of them. The engraving in two of the vases two letters were closed , solid g and a . In another vase air bubble appears in the last place you would like , it looks like a punctuation mark where one should not be.
By Joy H.
Did not receive product ordered. Company refused to remake the correct product or refund my money. THESE PEOPLE ARE THIEVES!!!!! Shameful lack of customer support. They got my $47.00. I GOT NOTHING!!!!!!
By David K L.
Better than advertised
By george M.