QualiaReviews of qualia.com

Quaila is very intuitive and user friendly. I had zero training on the system, just an on the job type of experience but I caught on quickly because it's so easy to use.

As a brand new escrow officer and title producer at an equally brand new title company, I cannot praise Qualia enough. There is no way we would be able to have the success we are building without the help of Qualia. I may be biased because Quala is the only title and escrow focused software I have used, but I cannot imagine doing this job, or trying to build a title company from zero without it.

it's a great software program!

I love the lay out of Qualia and how things flow. Qualia is very user friendly and rarely do we have any issues.

Qualia is very user friendly for the sellers, buyers, agents, etc. who can input information securely and with ease. The automation with Clear is accurate and speeds up processing of files.

great and easy navigation

I truly enjoy working in Qualia. It is, by far, one of the most intuitive and well‑designed title production platforms I’ve used throughout my career. Its workflow, transparency, and user‑friendly interface set a standard that other systems simply don’t match. Nothing compares.

If I could give this company negative stars for customer service, I absolutely would. As a title company, we rely heavily on our software providers and expect a basic level of communication, accountability, and accurate billing. Unfortunately, our experience with this company has been nothing short of unacceptable. Their billing department has been one of the most frustrating departments I have ever dealt with. We have gone DAYS without receiving responses regarding serious billing concerns. Our assigned account manager has been equally unhelpful, with little to no communication or assistance in resolving these issues. Even more concerning, we have experienced situations where we were charged for services and then subsequently told those charges had not been paid. We have also encountered duplicate and even multiple charges that required us to spend our own time investigating and trying to correct. When a company is entrusted with billing its customers accurately, there should be accountability when discrepancies arise—not silence. The complete lack of responsiveness, combined with the ongoing billing issues, has made this an absolutely horrific experience. For a system that title companies depend on to conduct business, this level of customer service and billing management is completely unacceptable. I strongly recommend that any title company considering this platform carefully evaluate the customer support and billing practices before making a commitment.