Qtrip.comReviews of qtrip.com

Response from Qtrip.com· Jul 10, 2020

Thanks for your review!

Response from Qtrip.com· Jul 10, 2020

Hi Manuel, we're happy to help. Thanks for your review.

Response from Qtrip.com· Jul 10, 2020

Thanks for your review!

Response from Qtrip.com· Jul 10, 2020

Thank you so much for your review!

Response from Qtrip.com· Jul 8, 2020

Thank you for your review!

Response from Qtrip.com· Jul 8, 2020

Happy to read. Thanks for booking with Qtrip.com

Response from Qtrip.com· Jul 8, 2020

Dear customer, Thank you for your review. Upon investigation, you purchased only baggage for one airline through us, which was Spirit Air. Upon checking with the airline why they charged you again, they said it was a fee due to the bags being overweight. If you believe this is not the case please send us the receipts to [email protected] and we'd be happy to double check. Reading the rest of your review, we are sorry your experience was not a great one. We can try to reach out directly to the airline and investigate further or see if they can compensate you for the trouble experienced by the customer that did not want to wear their mask. Thank you