The problem I had is that I open my…
The problem I had is that I open my mouth while I sleep and it would become dislodged. Therefore, it did not stop my snoring. I am sure it will work for most, just not for me.
By Steven
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
606 reviews
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The Pure Sleep Company (puresleep.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
606 approved reviews, newest moderated first
The problem I had is that I open my mouth while I sleep and it would become dislodged. Therefore, it did not stop my snoring. I am sure it will work for most, just not for me.
By Steven
I have used Puresleep for over 10 years..
By beverly C.
Product arrived on time and well packaged. This product is less bulky as other products used. The one thing I would recommend is to have more adjustment options. I have bought this product twice and would recommend it.
By A R.
Customer service was not just unacceptable, it was nonexistent. Don't plan on hearing back from them if you send them an email. Plus, it took them 10 days to ship my order. Once the shipping confirmation came to me, they told me it could be up to 10 days before it was delivered...this could be 20 days AFTER I made my order. $10 to deliver something that cost $3 to deliver and it took forever. Terrible customer service. Buyer beware.
By Todd P.
Response from The Pure Sleep Company· Nov 12, 2020
We have dedicated U.S.-based customer support representatives who normally provide fantastic service, so this is a very surprising complaint. If you can find your order number and reply to this review with it, we will investigate.
I have been using pure sleep for several years. It has worked well for me and I have recommended it to friends and family.
By Twyla J.
Works well for me in getting a good night sleep
By victor M.
Excellent - I have been a customer for over 10 years and I highly recommend this company
By Ray E.
Next best thing from a CPAP machine, I can't afford the machine,but with pursleep I can get a good nites rest
By Sandy H.