PurerdropReviews of purerdrop.com

I ordered and received the wrong water filter for my Whirlpool from another company. They wouldn't honor a return without a $15.00 charge. I went to Purerdrop and order the same product and received what I ordered in a short amount of time. I am happy with the quality of the product, and I am very happy with the friendly, courteous service I received. I would recommend Purerdrop to my family and friends.

I ordered the wrong filter, e-mailed Purerdrop and they responded speedily sending out the correct filters. Very happy with there service. Paul L

Our tap water is clear and our water from the fridge was clear until a replaced the filter with a pure drop filter. I expect some air but it has been ten days and it is still cloudy and leaves a white residue when it evaporates. However, the tap water does not. is it adding something to my water? They were easy to order and came quickly and fit well but, I am going back to the expensive filters.

Is a scam, I provided my cc and I did not get any order back.

I agree their website could need some polishing and the English sounds a little odd as well. Yet, the water filters arrived on time and seem to perfectly replace the original (and way more expensive) filters or those replacement filters featured by the fridge manufacturers. So thumbs up from my end. Note that the PurerDrop filters are produced in China though.

I ordered from Purerdrop before I read the reviews. Because I found a generic version of my fridge's water filter at Purerdrop with a great price on google search. I ordered 12 filters, which should last me 6 years! One name brand filter is about $50, and Purerdrop generic filters are $60.99 for 6. That's nearly 5x cheaper. The quality similar to the original one I had that came from my fridge. The filters fit in my fridge, and like all newly installed filters, need to be flushed out until the water was clear, and the water from my fridge taste good. One filter should last me about 6 months or longer. I use it a few times a day, and I think because I use it so little, one filter will last me longer than 6 months. My order also included free shipping. The only complaint I have (minus 1 star); which was addressed with an email to customer service is that Purerdrop did not send me a confirmation email right after ordering or after they charged my card. That's when I looked up this review page and thought it could be a scam. Customer service got back to me in 24 hours, and manually sent me a confirmation of my order with a tracking number; their email is: support@purerdrop com. The filters took a little more than a week to get to me, but it was well worth it! Their business warehouse/ office is at 1128 Coiner Court, City of Industry, CA 91748. So they really do exist, and isn't a scam. I'm glad I gave them a chance! I hope they'll keep their prices good, and I'll be happy to order again in about 6 years~

Communicating with their online chat was simple, and the results were immediate. They were extremely helpful.

Puerdrop.com is a scam...not sure there the 4 star reviews are from I ordered water filters from purerdrop.com, they charged my card immed..then got a scammy unprofesssional email in broken english email with a bunch of other emails cc'd that product was discontinued and they will send out a replacement. I just disputed charge and will have to just stick to amazon