Great Customer Service
Our filters did not show up (mail issue not purerdrop) and their customer service was excellent in getting us replacements. Have only used filter for 2 weeks but working great.
By BillyMac
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purerdrop is listed under Industrial Supplies in Eatontown, New Jersey.
Purerdrop (purerdrop.com) has 45 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 25 reviews with 5 stars · Clear filters
Our filters did not show up (mail issue not purerdrop) and their customer service was excellent in getting us replacements. Have only used filter for 2 weeks but working great.
By BillyMac
Great communication. We ended up ordering the wrong filters. We told them what had happened and they had us send them the fridge model number and they helped us find correct filters. Shipped new filters promptly, which fit and seem to be working well. Definitely planning on ordering from them again.
By Felicia and C.
Received the product. Packaged well. Fit the refrigerator. Well Done!!!
By vicki R.
Super fast delivery. Great customer service response.
By Marcus
Customer support is awesome! Good price and products. Thank you!
By Jasminka R.
Fast delivery, good product. Very satisfied.
By Paul C.
Fast shipping . They had the filters that I needed . Very good price.
By Chester G.
purerdrop review I placed an order through their website on 11/1/2022. Purchased through paypal for the filters (to be safe since I read the reviews stating it may not be legit) but it was a good deal for 4 filters for my whirlpool refrigerator I could not pass up! tracking was sent on 11/3/2022 and I was delivered on 11/10/2022. Highly recommended!
By body E.