No response to email
I thought I ordered the correct filters for my refrigerator, according to the website, but obviously I did not. Emailed the co to correct and got no response.
By Jeanne W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to PUREPLUS – Your Source for Water Purity Solutions!PUREPLUS is committed to delivering a healthier and purer living experience for every consumer. Our diverse product line includes a wide range of water purifiers and related accessories. From whole house filtration systems to refrigerator filters, under-sink and countertop filtration systems, and pool filtration systems, PUREPLUS has you covered.PUREPLUS is dedicated to meeting a myriad of needs, ranging from household to commercial applications.
PUREPLUS (pureplusfilter.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
206 approved reviews, newest moderated first
I thought I ordered the correct filters for my refrigerator, according to the website, but obviously I did not. Emailed the co to correct and got no response.
By Jeanne W.
Very easy to find what I needed, order it, and received in a very timely manner.
By John
The price was good, and I received the water filters in just a few days.
By Anne
Fast delivery with best price and quality
By David L.
Product received was what I ordered and arrived quickly after placing the order - good job
By Hayden M.
Reasonably priced and speedy delivery.0
By DENISE
VERY PLEASED HIGHLY RECOMMEND THIS COMPANY
By Elaine De F.
Good selection of products,simple checkout and tracking
By Bill D.