BEST FILTER SUPPLIER!
Low prices, fast delivery!
By Jack T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to PUREPLUS – Your Source for Water Purity Solutions!PUREPLUS is committed to delivering a healthier and purer living experience for every consumer. Our diverse product line includes a wide range of water purifiers and related accessories. From whole house filtration systems to refrigerator filters, under-sink and countertop filtration systems, and pool filtration systems, PUREPLUS has you covered.PUREPLUS is dedicated to meeting a myriad of needs, ranging from household to commercial applications.
PUREPLUS (pureplusfilter.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
206 approved reviews, newest moderated first
Low prices, fast delivery!
By Jack T.
After I placed the order I did not receive a confirmation. I did not get any communication for a week. The tracking # did not work.
By Brenda M.
Response from PUREPLUS· Oct 21, 2025
We’re very sorry for the inconvenience you experienced. Our customer service team will reach out to you via email shortly to help resolve this issue. Thank you for your patience and understanding.
Never received product
By Karen B.
Response from PUREPLUS· Oct 21, 2025
We’re very sorry for the inconvenience you experienced. Our customer service team will reach out to you via email shortly to help resolve this issue. Thank you for your patience and understanding.
Ease of use website. Follow up communication was good too!
By Pauline O.
Filters came fast.work well as I need them
By Ruthann
I had a great experience!
By Jennifer K.
The site was confusing. I was required to create an account in order to checkout and when I did, I accidentally ordered twice because I didn't get a confirmation of my order (only for loyalty points). I messaged them and they confirmed the duplicate order but then proceeded to ignore my multiple e-mails to rectify it.
By Stephen N.
Response from PUREPLUS· Oct 9, 2025
We’re truly sorry for the frustration you’ve experienced. Our team searched for emails and order records under your name but couldn’t find any information. There might be some misunderstanding or mismatch in the contact details. If you see this message, please reach out to us directly via [email protected]— we’ll do our best to help resolve this issue right away. We sincerely apologize for the inconvenience caused.
I ordered the product a few weeks ago and we still haven't received and you want me to rate you?
By Yvonne C.
Response from PUREPLUS· Sep 30, 2025
We’re very sorry to hear about your experience. Our support team will contact you via email to assist further. Thank you for your patience.