Purely StorageReviews of purelystorage.com

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The Fair Hearing score

4.5/ 5

Excellent

421 reviews

Purely Storage4.5Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Purely Storage

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.

Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: purelystorage.com
Website: purelystorage.com
Category: Moving & Storage
Listed on The Fair Hearing: 2026

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Purely Storage reviews

421 approved reviews, newest moderated first

May 22, 2018
Very friendly and professional service
Very friendly and professional service
By Sharon
May 22, 2018
Clean facility and nice staff.
Clean facility and nice staff.
By Fernando
May 22, 2018
The staff was very helpful in…
The staff was very helpful in accommodating our needs. The facility has been painted and represents well
By Jack
Response from Purely Storage· May 22, 2018
Thanks Jack! We try to keep it looking nice. We appreciate your business and kind review.
May 22, 2018
smooth sailings
The sign up was super easy. The young lady that helped me was really nice!🙂
By Christopher
Response from Purely Storage· May 22, 2018
So glad to hear it was quick and easy. Thank you for choosing Purely Storage.
May 22, 2018
Excellent service and security!!!
Excellent service and security!!!
By Marilyn S.
Response from Purely Storage· May 22, 2018
Thanks Marilyn Sue, we appreciate your business.
May 21, 2018
Good!
Easy and Fast
By Teresa
Response from Purely Storage· May 22, 2018
That’s what I like to hear! Thanks Teresa.
May 18, 2018
I've been with you (shafter storage) on…
I've been with you (shafter storage) on and off but great customer service. Thank you!☺
By Joann
Response from Purely Storage· May 18, 2018
Thank you for the nice review Joann. We try to hire really good people and I'm so glad they took good care of you. Thank you for your business.
May 15, 2018
Gates lock and you can’t get out
Was locked in the gates at 702pm. There was no after hours number to call, no way to get out. We had to call the sheriff to let us out.
By Anon
Response from Purely Storage· May 18, 2018
I'm sorry that you were stuck inside after hours. We take security very seriously and all signs say that the facility is only open from 7am to 7pm. We intend to lengthen the hours from 6am to 10pm shortly, but the change hasn't been made just yet.

Purely StorageReviews of purelystorage.com

Rating distribution

What customers rate

About Purely Storage

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Purely StorageReviews of purelystorage.com

Rating distribution

What customers rate

Purely Storage reviews

Very friendly and professional service

Clean facility and nice staff.

The staff was very helpful in…

smooth sailings

Excellent service and security!!!

Good!

I've been with you (shafter storage) on…

Gates lock and you can’t get out

About Purely Storage

More in Moving & Storage

WellKnown Moving

Avant-Garde Moving

Shamrock Moving and Storage, Inc.

UNITS® Moving and Portable Storage

Purely Storage reviews

Very friendly and professional service

Clean facility and nice staff.

The staff was very helpful in…

smooth sailings

Excellent service and security!!!

Good!

I've been with you (shafter storage) on…

Gates lock and you can’t get out