Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Purely StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
421 approved reviews, newest moderated first
I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.
By Glenda
Response from Purely Storage· Apr 20, 2020
Thank you Glenda. We are happy to have you, and always happy to help wherever we can.
I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location
By Arturo
Response from Purely Storage· Apr 20, 2020
Thank you for the incredible review Arturo. Customers like you make each day great!
I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can be done to correct this condition because its root cause is property line limits and building layout. The young lady that signed me up was friendly, polite,courteous, and professional.
By Don
Response from Purely Storage· Apr 20, 2020
Thanks for letting us know Don. We are happy to relocate you to a unit that should be easier for you to access. Please reach out to management if this is something you're interested in.
Very friendly. Very clean. Easy access in and out. Love it
By Kristie
Response from Purely Storage· Apr 20, 2020
Thanks Kristie, we aim to provide the best value around and keep the process quick and simple.
Good storage facility and employees
By Sean
Response from Purely Storage· Apr 20, 2020
Thank you Sean, we love compliments about our staff!
Excellent customer service clean prices are reasonable
By Lisa G.
Response from Purely Storage· Apr 20, 2020
Thanks Lisa, it's a pleasure to have you storing with us.
I love the place needs more lights during night time. The best part is the ladies in the front office. Wow they are amazingly lovely
By Junior
Response from Purely Storage· Apr 20, 2020
Thank you Junior. We will look into your suggestion for more lighting!
Great prices, very clean and the staff was great! Also love the hours that we can access storage and the ability to pay online
By Leopoldo E.
Response from Purely Storage· Apr 20, 2020
Thank you Leopoldo, we try to make the storage process simple and quick.
