Great customer service
Great customer service. Very attentive and personable. Very reasonable rates and impeccably clean facilities.
By Ronald
Response from Purely Storage· Oct 4, 2019
Thanks for your review Ronald, we strive to be the best in town.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
421 approved reviews, newest moderated first
Great customer service. Very attentive and personable. Very reasonable rates and impeccably clean facilities.
By Ronald
Response from Purely Storage· Oct 4, 2019
Thanks for your review Ronald, we strive to be the best in town.
I got quick help when I needed it. When I called, Martha answered the phone quickly and was able to answer my questions. When I arrived, I was impressed with the cleanliness of the whole place. I will be moving my RV here too, from the other Shafter location. I was very satisfied with the whole transaction at the Beach Ave location. Most importantly it’s 24/7 access.
By Jesus R.
Response from Purely Storage· Oct 4, 2019
Thank you Jesus. We love to see compliments about our managers!
Great service, good pricing, quick, professional, and efficient. Facility is also very clean.
By John
Response from Purely Storage· Sep 25, 2019
Thank you John, we appreciate you taking the time to review us.
Now Missy can get 5 stars
By John, S.
Response from Purely Storage· Sep 25, 2019
2 stars is very concerning to see John. Please let us know what has happened so we can improve our service.
They are very friendly and clean. I would recommend to anyone needing a storage unit.
By Leslie
Response from Purely Storage· Sep 25, 2019
Thank you Leslie, we love being recommended by a happy customer!
So far it's been a pleasure. The office help are very curtious and polite and help with all questions.
By William (.
Response from Purely Storage· Sep 25, 2019
Thank you Bill, we are always happy to help.
Needed a storage unit in a hurry. Not familiar with where they were located. Found them fast. Arranged for me to move my things in right away, even extended the gate time so I could get done and out of town on time. Received other pertaining information that I needed to help me with my situation. Thank you again. Darlene
By Darlene
Response from Purely Storage· Sep 25, 2019
Thanks Darlene, we are always happy to help!
Very affordable. Very quick and friendly customer service.
By Adriana
Response from Purely Storage· Sep 25, 2019
Thank you Adriana, I'm glad to see you're happy with our service.