Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Everyone was very nice on the phone. There really was not any communication between the time I paid and the time I was given travel arrangements. Reached out a couple of times but felt kind of dismissed when I would ask a question
By BS
The process was so easy. The communication with the Puppy Spot team was excellent. Her chaperone Maxwell Damion was outstanding. He sent pictures of the journey and was so caring to our puppy on her travel. I highly recommend this breeder and puppy spot
By Janine M.
Unfortunately the first puppy we selected did not pass one little area of the vet head to toe check. It took a long time to select this puppy, but having everything check out was important to us. PupoySpot gave us time to decide if we wanted to move forward, select another puppy, or receive our money back. We asked for time to see if another puppy would be a good fit. We are 100% happy with our new puppy! We have checked on the other puppy and he is with a new family too!! We would recommend PuppySpot to anyone!!!
By Dina
Sales concierge tells me one thing, so then when it is the day before the puppy to be here, I find out the puppy is much larger. Talk to service department basically told tough. Still don’t know if the puppy has been micro chipped no information in his paperwork do not have rabies tag was not with His things.
By Terry T.
Puppy spot kept me update on progress of Jackson from beginning to drop off.
By Mike W.
Answered questions and gave suggestions...very professional and helpful
By Richard S.
Wow! When we picked up our puppy, all he did was cling to my husband. He was very afraid, but once he settled in at our home, he was in his glory, running zoomies around the house and playing with his toys.
By Linda B.
My puppy manager was so helpful through the whole process. My puppy arrived healthy and happy and I am delighted. The only negative experience was the app constantly having to be deleted then rebooted to work.
By Cynthia J.
