Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
I had an amazing experience with PuppySpot. Their commitment to providing detailed information about each puppy's health and background gave me peace of mind when choosing my new best friend. The process was seamless, and I would highly recommend PuppySpot to anyone looking to add a four-legged family member.
By Elliot B.
No communication about photos. We requested up to date photos 10 days before puppy arrival. We were informed the policy is to update photos every 2-3 weeks. This was never explained when inquiring about the puppy or at time of purchase. Puppy arrived with giardia and kennel cough. AWFUL
By Johnson
Most of the people I dealt with were very pleasant and informative. I was a little disappointed in the fact that after the purchase the person I was working with originally stopped answering my messages after they said " i will be here to help with anything you need" when what they meant was : until you buy then I will never respond again".
By Haroldine
Brenda, my puppy concierge was an actual angel, sent at the perfect time to help me find our baby boy, Link. The whole process was seamless and it was an absolute joy meeting the breeder (also Brenda) to pick up our little guy. She gave us so much helpful advice for success with our first pet. I could tell Link had been in skillful, loving hands, and she gave us the confidence to be amazing pet parents.
By Lauren H.
From beginning to end, everyone was so kind and helpful. When it was time to pick up my puppy-it was smooth, Chuck and Ryan were both great! They were the drivers. Thank you.
By Diane I.
This company kept me informed as to date and times throughout the day my puppy arrived. The young man who gave me my puppy was professional looking and acting. He was very nice.I would use this company again.
By Marsha Anne H.
Sally is the most precious puppy in the world. I couldn't have asked for a better puppy.
By Paula M.
It’s a little nerve racking, inherently. However, communication was excellent with both the company and the driver. That is the most important aspect of the move.
By Scott B.
