Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Customer Service was great! It was easy, and they kept us informed throughout the process. We purchased two puppies, which both came from two separate qualified breeders. The prices were reasonable compared to many other kennels. We have both puppies, and we're very happy. I'd go back to PuppySpot again.
By Nathan M.
Good delivery. My pup was supposed to be accompanied by a human. Never saw a human. Was disappointed.
By Judy C.
I HAD A GREAT EXPERIENCE WITH PUPPYSPOT THEY KEPT ME UP TO DATE FOR THE WHOLE PROGRESS THE DRIVER CALLED ME TWICE TO INFORM ME OF THE TIME OF ARRIVAL. MY PUPPY IS EXACTLY WHAT I ORDERED I AM VERY HAPPY
By LISA O.
PuppySpot kept me informed about my puppy's care and transportation information.
By BOBBI A.
I was disapointed when I learned from my vet that Tristan was not dewormed and has to have medication and antibiotics for 2 weeks, its the breeders responsibility to deworm puppies the first 2,4,6,& 8 weeeks consecutively. and the responsibility of puppyspot to make sure that they are. But unfotunately that was not the case and it cost me over $200 for medication and vet visit. Also when I got tiristan I noticed his left ear was not up right like it was in the pictures, something must have happened during Transportation that damaged his ear. I am very disapointed, I spent a lot of money, but I will care for him always no matter what. hope you all at puppyspot work with honesty and a ethics and make sure those Breeders are doing the right thing for the puppies. and not all about the Money.
By John M.
Right from the first initial contact with Linda Fernandez. We can’t say enough good towards how we were looked after in the purchase of our pup to getting her home to us. Throughout the journey, the communication was great, we knew what was happening all the time and lastly, regarding the travel of our pup. The folks bringing her to us said the would arrive at 10:45AM this past Thursday, they actually arrived at 10AM. So in summary if you are looking for a pup, I would highly recommend PuppySpot for your purchase.
By Dave S.
PuppySpot did everything they said they would do. I appreciated their professionalism and thoroughness. I would recommend them to others.
By Rita from A.
The team at PuppySpot was knowledgeable and took the time to explain everything. They let me know things every step of the way and gave me numbers to call if I had any questions.
By Susan P.
