Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Emma, your customer service agent, made the experience great! She was so very kind and thoughtful while reassuring me that she was doing all she could to get my long overdue refund. So it wasn't the company but it was Emma who unusually impressed me in such a patient way. She deserves a raise! Loved her!
By Mary D.
Amazing product. I saw the puppy pads on Facebook and had to try them. My email was responded to almost immediately and the puppy pad is everything it’s advertised to be. Excellent customer service. I highly recommend the PuppyPad. Thank you
By Shirley
A simple mistake was made on my order. It was rectified immediately after I'd brought it to the company's attention.
By Monica W.
Emma saved the day. when I had a problem she repied on both Saturday and Sunday. The problem was with uniuni.com the shipper not your company. You did all you could.
By Clinton
What made my experience a 5 star ⭐️ review was that it did exactly what you said it would.. As soon as I put the pad on the floor my little Levi made his mark. So I thank you for that!! And I don’t have to wash my rugs and that’s another plus for the puppy pads. Thanks,RuthAnn
By RuthAnn
The Puppy Pad Company has some great products. Their pads and detergent sheets have been a heaven sent for us. Communicating with the company is easy as well. I had the pleasure of corresponding with Emma this evening and she helped me adjust my ordering/reordering of products so that it works with me and my pups. I got a quick reply and exactly what I wanted.
By Chelsea
Emma customer service representative was the greatest person I have ever dealt with. Her professionalism, dedication, knowledge reflects outstanding service on your company and herself. We need more people like Emma in this world. Thank you Emma and may God bless you always.
By Antonio G.
Easy to order and they came right on time. Puppies love them.
By Ruth
