Great Customer Service
I am extremely impressed with the customer support person helping me. Response time and recommendations have been exceptional.
By Ronda
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
I am extremely impressed with the customer support person helping me. Response time and recommendations have been exceptional.
By Ronda
They care about their customers. That always a nice feeling.
By Donna M.
Exceptional product and customer service!!
By Thomas
Emma was awesome she took care of me right away!
By M.S.
The pee pad is great! I’ve had it for a week and no accidents yet! My dog smells it and instantly goes to bee on his other dollar store prepaid, seems he didn’t quite get the memory of doing to the puppy pad. But i’m sure he’ll get it soon! Also the customer service was so good! Other companies should take notes! Thank you!
By Megan
Emma at PuppyPad Customer Support was UNBELIEVABLY responsive. Her responses to my subscription request were immediate. She corrected my subscriptions effectively and was truly concerned for the comfort and care of my two rescue dogs.
By Jerry C.
Great products that work well. Highly recommend!
By Mark
Emma responded to my email and solved my problem immediately. Easy to work with and, just like the products, was amazing.
By Stephanie R.