The products have been excellent for me…
The products have been excellent for me and my pup. Love the pee pad! And the customer service is outstanding.
By Martha
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
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The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
The products have been excellent for me and my pup. Love the pee pad! And the customer service is outstanding.
By Martha
Customer servisce is really helping
By Pui
I can’t say enough good things about this company and their products! The pee pads are amazing. My dogs took to them immediately and I ordered extra so we would have them to change out while we were washing and while traveling, also. Anytime I have had an issue, the customer service has been amazing. They answer my questions almost immediately and do whatever they can to help me out. This company is amazing and so are their products! You can’t go wrong buying from them.
By Shellie
No more accidents throughout the house.
By Ramona K K.
The pads are good and work well. But there is a hidden subscription they charge you every month. Be aware
By Siannach
Response from PuppyPad· May 24, 2026
Hi, Thank you for sharing your feedback. We’re happy to hear the PuppyPads themselves have been working well for you, but we’re sorry to hear about your concerns regarding the subscription experience. We’d genuinely like the opportunity to better understand what happened and help look into this further. If you're open to it, please send us additional information through email, such as your order details and the best phone number to reach you. We’d truly appreciate the chance to connect and help however we can. PuppyPad Customer Experience Team
From beginning to end (and it's not over), PP (oh, now I get it,) has made this so easy. Easy to order, good price, efficient delivery ... and then ... when I needed help on how to get my pup to use the pads, they gave me one-on-one personalized advice. If I had another dog, I'd get more pads. Thank you!
By JC
It is great to be able to wash the pads instead of picking up the paper ones that sometimes get shredded by our 4 small dogs. We purchased two or 3 orders of the pee pads just to make sure we have enough. The only thing I don’t really like is the smell left in the washer. After so many washings, a bit of what is washed out of the pads , sticks to the inside of the washer requiring us to run the “clean washer” cycle. We also sometimes use a damp rag using the lavender spray to wipe out the excess “dirty stuff “ which also helps keep the washer itself clean. Still love the pads.
By Anna J.
Response from PuppyPad· May 24, 2026
Hi Anna, Thank you for such a thoughtful review 🐶💜 We’re so happy to hear the reusable PuppyPads have made life easier for your four little pups and saved you from the shredded paper pad adventures. We also truly appreciate your honest feedback about the washer experience. Details like this are incredibly helpful and give us valuable insight into real day to day use. Thank you for sharing your routine and for continuing to trust PuppyPad in your home, Anna. We truly appreciate your support 🐾 PuppyPad Customer Experience Team
Worked as advertised- very satisfied.
By John