Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Great product. At first my dog sniffed it, but then peed on the floor next to it. Contacted the company and they got back to me right away with advice. Great company service. My dog would only use each disposable pad once than wouldn’t even walk on it again, but she will use one PuppyPads 2 or 3 times before I have to put a clean one down. I would recommend PuppyPads to anyone with a dog that isn’t completely house broken.
By Sally
My very small dog only pees on the pad no mistakes on floors. My only problem is she just uses the edges of the pad and never the centre
By Dorean Jones Dorean J.
Tough and durable puppy pads . Excellent quality.
By Shelia B.
I received an immediate response and then a follow up response. Besides the product being great their customer service is awesome.
By Donna
Their promises are untrue. They promise your dog will not need training and they will use them as soon as you put them down because they are laced with pheromones that draw them right to them. My dog avoids the pads 95% of the time even when she gets rewarded every time she does actually use one. They promise no additional costs and free gifts with purchase but they use the sneaky you have to uncheck a check box when you order or they will sign you up for a subscription to those supposed free gifts. Then they bombard you with emails to buy more or review them even though you try to be nice and not tell the truth about how you feel. So if they want to hound (pun intended) then Here is my review. Save your money. Not worth the headaches or cost.
By Larry P.
Response from PuppyPad· May 24, 2026
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We can understand your frustration, especially when expectations were not met and the experience left you feeling disappointed. We’d genuinely like to learn more and better understand exactly what happened so we can look into this further and identify your experience. If you're open to it, please send us additional information through email, such as your order details and the best phone number to reach you. We’d truly appreciate the opportunity to connect and help however we can. We’re here to listen and would value the chance to better understand your situation.
Puppy goes right on the pad. She dint like the paper ones at all. Easy to clean and no leaks!
By Beth
Emma is very persuasive and definitely a good sales person. She bothers to find out and find the best solution. Excellent service
By Pam
I had a great experience with their customer service team
By Yahoo A.
