Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Excellent customer service. Good product that worked well for our puppy.
By Ks
Response from PuppyPad· May 29, 2026
Hi KS, Thank you so much for your kind words 🐶💛 We’re delighted to hear the PuppyPads worked well for your puppy and that you had an excellent experience with our customer service team. We truly appreciate your support and are grateful you chose PuppyPad 🐾 PuppyPad Customer Experience Team
Emma cared and listened.
By LEE/LI C.
Response from PuppyPad· May 29, 2026
Hi Lee, Thank you for sharing this 💛 Sometimes the simplest words mean the most. We’re so happy to hear you felt heard, supported, and cared for. That is exactly the experience we hope to provide every customer. Thank you for your kind words and support, Lee 🐾 PuppyPad Customer Experience Team
A very efficient company to deal with. Queries dealt with very quickly. Wouldn’t hesitate to recommend PuppyPad. Staff very considerate and helpful. We were only puppy sitting for one month and now pup home with our son and family. We were very lucky that the pup picked up very quickly to go outside for toilet. The pads are good quality and company are one of the best I have ever dealt with.
By Mrs S J.
Response from PuppyPad· May 29, 2026
Hi Mrs. S Jones, Thank you so much for your wonderful review 💛🐶 It sounds like you had quite the adventure puppy sitting for a month, and we're delighted to hear your pup quickly learned to go outside for toileting. That is always a milestone worth celebrating. We’re especially grateful for your kind words about our team. Hearing that you found us efficient, considerate, and helpful truly means a lot. We work hard to provide the kind of service we would want to receive ourselves. Thank you for your recommendation and support. We wish your son, his family, and their pup all the very best 🐾 PuppyPad Customer Experience Team
Emma in customer success is a joy to work with. We had an issue where we didn’t need their services any longer due to losing a pet and she was great in getting back to us quickly and handling it all for us.
By Joseph P.
Response from PuppyPad· May 29, 2026
Hi Joseph, Thank you for taking the time to share your experience 💛 First, we are so sorry for the loss of your beloved pet. We know how difficult that can be, and our hearts go out to you and your family during this time. We’re grateful that Emma could provide support and make the process as easy as possible for you. Knowing you felt cared for and received timely assistance means a great deal to us. Thank you for your kind words, Joseph. Please know that we are thinking of you and your family 🐾 PuppyPad Customer Experience Team
TheProduct is wonderful and the customer service is extraordinary
By Mary
Response from PuppyPad· May 29, 2026
Hi Mary, Thank you so much for your wonderful feedback 💛🐶 We’re thrilled to hear you’re enjoying the product and that our customer service team made such a positive impression. Words like "extraordinary" truly mean a lot to us. Thank you for your support, Mary. We’re grateful to have you as part of the PuppyPad family 🐾 PuppyPad Customer Experience Team
These pads work well; they hold up for multiple uses, unlike the disposable pads.
By Andrea A.
Response from PuppyPad· May 29, 2026
Hi Andrea, Thank you for sharing your experience 🐶💛 We’re so happy to hear the PuppyPads have been holding up well and providing a reusable alternative to disposable pads. Knowing they’ve helped reduce the need for constant replacements is wonderful feedback and exactly what many pet parents are looking for. Thank you for your support, Andrea 🐾 PuppyPad Customer Experience Team
I have been using puppy pads for many years and with 4 little Dachshunds they became invaluable!
By Mrs L.
Response from PuppyPad· May 29, 2026
Hi Mrs. Lewis, Thank you so much for sharing this 🐶💛 Four little Dachshunds must keep life fun and busy. We’re honored that PuppyPads have become such an important part of your routine over the years. Hearing that they’ve been invaluable to your household means so much to us. Thank you for your continued trust and support, and please give your four little Dachshunds some extra love from us 🐾 PuppyPad Customer Experience Team
Very helpful in locating my package. Thank you 😊
By Kirk S.
Response from PuppyPad· May 29, 2026
Hi Kirk, Thank you so much for your kind words 😊📦 We’re happy we could help locate your package and provide some peace of mind along the way. Knowing everything was sorted out for you is wonderful to hear. Thank you for your support, Kirk 🐾 PuppyPad Customer Experience Team
