Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Emma was super helpful giving me different options that might work for my subscription. Even though I decided not to go with it, she got my subscription canceled as requested. A great help with the process. Would definitely recommend to anyone trying to potty train puppies.
By Candice
I get tons of emails. It’s really nice to get a response from someone that is compassionate and caring and explains what is happening clearly. I have already passed my deceased dog pads to my daughter. I will give her my last shipment rather than sending it back for a refund. If she likes it for her two puppies, I will get her set up for future busness with you. Thank you.
By Teresa
Response from PuppyPad· Jul 10, 2026
Hi Teresa, Thank you so much for your heartfelt review 💛 We’re truly sorry for the loss of your beloved dog. Please accept our sincere condolences during this difficult time. Your kind words about our team mean so much to us. We’re grateful to hear you felt cared for, supported, and kept informed throughout the process. It’s also incredibly thoughtful of you to pass your PuppyPads along to your daughter for her two puppies. We hope they work wonderfully for them, and we’d be honored to welcome her to the PuppyPad family if she decides to continue using them. Thank you again for your kindness, trust, and support, Teresa. 🐾 PuppyPad Customer Experience Team
They are great 😃
By Jackie
I didnt like the ad. Nothing jumped out at me
By Jamie L.
Response from PuppyPad· Jul 5, 2026
Hi, Thank you for taking the time to share your feedback with us. Upon checking our system, we were unable to locate any orders under the name provided on the review. It appears there may not have been a purchase experience associated with this feedback. PuppyPad Customer Experience Team
Was totally surprised to get and email back so soon...especially since it's 5:30 am here! And I always get a suggestion from you guys on a better solution to the problem/issue. Thanks again.
By Mary
Received order on time.
By Lena
The mats were well made but my puppies still won’t use them exclusively
By Linda
I was not aware that it was an ongoing order, my fault, but when I queried this,was immediately contacted, and given advice which I hope helps my situation.
By Jan B.
