Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Immediate response to lost package . Acknowledged concerns. Issue resolved
By Jo
Response from PuppyPad· Jul 10, 2026
Hi Jo, Thank you so much for your kind feedback 💛 We’re delighted to hear our team responded immediately to your lost package concern, acknowledged the issue, and was able to get everything resolved. Providing prompt and caring support is something we truly value. Thank you for your trust and support, Jo 🐾 PuppyPad Customer Experience Team
I love this product. I have 3 dogs and 6 cats. 2 dogs have continence issues. I cat is entirely too fat to climb into a litter box. ONE PAD handles all of this for 2 days. No puddles, no leaks, no moisture held against the floor, no SMELL! We will never go back to sposies.
By Lona
Response from PuppyPad· Jul 10, 2026
Hi Lona, Thank you so much for your amazing review 💛🐶🐱 We’re thrilled to hear the PuppyPads have made such a positive difference for your household. With three dogs and six cats, we know keeping everything clean can be a challenge, so it’s wonderful to hear the pads have helped eliminate leaks, puddles, and odors while protecting your floors. Hearing that you’ll never go back to disposable pads truly means the world to us. Thank you for your trust, support, and for sharing your experience, Lona 🐾 PuppyPad Customer Experience Team
Prompt service. Product is of good quality.working well for me.
By Claudia D.
Response from PuppyPad· Jul 10, 2026
Hi Claudia, Thank you so much for your kind feedback 💛🐶 We’re delighted to hear you received prompt service and that the PuppyPads are working well for you. It’s wonderful to know you’re happy with the quality of the product. Thank you for your trust and support, Claudia 🐾 PuppyPad Customer Experience Team
We have used the puppy pads for about 6 years and are quite pleased with them.
By Kimberly
Response from PuppyPad· Jul 10, 2026
Hi Kimberly, Thank you so much for your wonderful review 💛🐶 We’re incredibly grateful for your loyalty over the past six years. It’s wonderful to hear the PuppyPads have continued to make life easier for you and help keep your home fresh and odor free. Thank you for your trust, continued support, and for being part of the PuppyPad family, Kimberly 🐾 PuppyPad Customer Experience Team
Wash up well. Prettier than paper pads! Economical!
By Leslie
Response from PuppyPad· Jul 10, 2026
Hi Leslie, Thank you so much for your wonderful feedback 💛🐶 We’re delighted to hear you love how well the PuppyPads wash up and that you find them more attractive than disposable paper pads. We’re also happy to know they’ve been an economical choice for you. Thank you for your trust and support, Leslie 🐾 PuppyPad Customer Experience Team
Everything was great. My dog is gone now. Please cancel my subscription. Thank you….San dy pleas
By Sandra
Response from PuppyPad· Jul 10, 2026
Hi Sandra, Thank you for taking the time to leave a review. We’re so very sorry for the loss of your beloved dog. Please accept our heartfelt condolences during this difficult time. ❤️ We’re glad to hear everything went well with your experience. We can certainly help with your subscription cancellation. Please send us a message with the email address associated with your account, or contact our support team directly, and we’ll take care of it for you as quickly as possible. Our thoughts are with you, Sandra. Thank you for your trust and support. 🐾 PuppyPad Customer Experience Team
So far, so good. She used the pad right off and I have not found any other spots. Wow!
By Cate
Response from PuppyPad· Jul 10, 2026
Hi Cate, Thank you so much for sharing your experience 💛🐶 We love hearing stories like this! We’re thrilled that your pup used the PuppyPad right away and that you haven’t found any accidents elsewhere. We hope the success continues, and we’re so grateful you chose PuppyPad. Thank you for your trust and support, Cate 🐾 PuppyPad Customer Experience Team
The pups use the pads. They didn't like using the other disposable pads. It was very easy to order the size that I wanted and the washing sheets are very good to use. It was also easy to order on line.
By janienindy
Response from PuppyPad· Jul 10, 2026
Hi Janie, Thank you so much for your wonderful review 💛🐶 We’re delighted to hear your pups took to the PuppyPads after not liking disposable pads. It’s wonderful to know the pads, the Laundry Detergent Sheets, and the easy online ordering all made for a great experience. Thank you for your trust and support, Janie 🐾 PuppyPad Customer Experience Team
