Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
Prompt reply
By Donna
Response from PuppyPad· Jul 29, 2026
Hi Donna, Thank you so much for your kind review! 💛 We're delighted to hear that you received a prompt reply from our team. Providing fast, helpful support is always our goal, and we're so glad we could assist you. Thank you for choosing PuppyPad and for taking the time to share your feedback. We truly appreciate your support! PuppyPad Customer Experience Team
Emma was great. She responded very quickly. Great customer service!
By Michelle
Response from PuppyPad· Jul 29, 2026
Hi Michelle, Thank you so much for your wonderful review! 💛 We're delighted to hear that Emma provided you with quick responses and great customer service. We'll be sure to pass your kind words along to her. We know she'll be thrilled to hear your feedback! Thank you for choosing PuppyPad and for taking the time to share your experience. We truly appreciate your support. PuppyPad Customer Experience Team
Emma is wonderful and attends to my needs immediately. I highly recommend this company!
By VictoriaMorris
Response from PuppyPad· Jul 29, 2026
Hi Victoria, Thank you so much for your wonderful review! 💛 We're delighted to hear that Emma has been so attentive and responsive to your needs. We'll be sure to share your kind words with her. We know she'll be thrilled to hear your feedback! Thank you as well for your recommendation. It truly means the world to us and we're grateful for your trust and support. PuppyPad Customer Experience Team
The product is good and your customer service is excellent.
By SHARON
Response from PuppyPad· Jul 29, 2026
Hi Sharon, Thank you so much for your wonderful review! 💛🐶 We're delighted to hear that you're happy with both your PuppyPad and the customer service you received. Providing high-quality products along with excellent support is what we strive for every day. Thank you for choosing PuppyPad and for taking the time to share your experience. We truly appreciate your trust and support! PuppyPad Customer Experience Team
My puppy does use these to pee on
By Davida
Response from PuppyPad· Jul 29, 2026
Hi Davida, Thank you so much for your wonderful review! 💛🐶 We're thrilled to hear that your puppy is using the PuppyPads successfully. Knowing they're helping make potty training easier is exactly what we love to hear! Thank you for choosing PuppyPad and for taking the time to share your experience. We truly appreciate your support! PuppyPad Customer Experience Team
Received my puppy pad order, but two pads were missing. The packaging looked fine, so I have no idea what happened. It's disappointing since I was in need of those extra pads for my training. Hope they can fix this soon.
By Astry T.
Response from PuppyPad· Jul 27, 2026
Hi Astry, We're very sorry to hear that your order arrived with missing PuppyPads. We understand how disappointing that must have been, especially when you were counting on them for your puppy's training. We'd really like to help. However, we were unable to locate any order under the name used in this review. Please email us with your order number or the email address used for your purchase so we can look into this right away. We'll investigate what happened and work to get this resolved for you as quickly as possible. We look forward to assisting you. PuppyPad Customer Experience Team
Emma made a personal contact and was able to complete my request and resolve the issue with my order/subscription with no difficulty. Her personal touch was an amazing attribute to her performance and is to be commended.
By Lawrence
Everything was accomplished in a very on time and timely manner with updates regarding the process and the shipments. Thank you
By David
