Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
49 reviews
PupJoySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have what your dog wants, the way you want it. Because having a dog is joyful. And shopping for them should be, too. PupJoy is Pet Care Innovation Prize winner and the leader in customized subscriptions for dogs and their people.
PupJoy (pupjoy.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 4 reviews with 4 stars · Clear filters
I love how the box had a lot of nice goodies for my dog. The box came to our house within a decent time also. Love the packaging! My dog loves the toys and snacks inside. Only thing I'd change would be the size of the bully stick that we got, it was sized more for a puppy than an adult dog. Otherwise, I would definitely recommend!
By Mimi
The treats are great, but the toys don't last long with our inquisitive dogs. The toys don't seem to make it through the first play session.
By Tasha Rosenbaum de L.
My dogs know the PupJoy box when I bring it in from the mail! They can't wait for me to open the box! I have been very pleased with everything, except for one thing. I received a treat for them that was not manufactured in the US. I never allow my dogs any food/treat items that are not made in the US. If it hadn't been for this one item, I would have given them 5 stars! PupJoy is worth getting for your dog!!
By sandy D.
Response from PupJoy· Aug 1, 2016
Hey Sandy, thanks for the kind words. We're thrilled that your dogs have learned to recognize their box! However, we were curious about the treats in question though. You obviously have a passion for US manufactured treats, as do we. We wanted to make sure that we address any questions/concerns that you have on this. All treats that we sell at PupJoy are manufactured in the U.S. It looks like you received the Bare It All treats that are made with Asian Carp, which based on the name, could easily cause confusion. However, these treats are not only sourced and manufactured in the U.S., they also have a really wonderful environmental responsibility story. Asian Carp are an invasive species of fish that were introduced in the U.S. around 1960 and have overtaken some of our rivers, including the Mississippi and the Illinois. If you have ever seen a news special or a YouTube video of fish jumping out of the water as boats pass by, that is the Asian Carp. They are BIG eaters (up to 40% of their body weight per day) and they multiply quickly, thus crowding out native species. They are especially of serious concern if they are to ever penetrate into our Great Lakes. The manufacturer, Bare It All, not only makes really healthy treats (the Asian Carp are high in healthy protein and Omega 3's), they've found a commercial model to help make a dent in this U.S. ecological issue.
So far I have received 4 boxes and everytime my 3 dogs love their surprises!
By Ritchie P.
