Pulte HomesReviews of pulte.com

The problems are poor quality materials and exceedingly poor workmanship. This has been reflected in every aspect of our home, from the cement foundation to the framing the the electrical wiring to the drywall to the wood(not wood) working, kvad cabinet and appliance installation. After only two years we afre dealing with defective windows, which Pulte will not cover outside of their one year limited warranty. The oonly way to correct these problems would be to tear down the house and rebuild it, but not with Pulte workers and Pulte materials.

The quality of construction is very poor and after purchasing support is very irresponsible and won’t respond unless you escalate multiple times. The house will have cracks on stucco everywhere and they won’t fix them and house looks like 20-30 years old even though it is built 2-3 years ago. They are ridiculously expensive and construction quality is very poor. I would not recommend this builder if you are looking for good quality home for the money you spend. I regret buying a home from Pulte homes.

Bad quality bad construction process building materials are cheap and has the minimum code requirements and they cheat on the lot size

Pulte says they are a luxury home builder. NOT! Do not buy a house if they are the builder. They are unresponsive about issues until they can say it has been too long to do anything. If anyone wants to join me in a class action law suit, I can give you my contact info. During our ownership, the garage door fell down, the cabinets fell off the wall, all the lighting was installed incorrectly which caused dark rooms and gaps between the lights and the ceiling, they did not duct the basement correctly so it was always cold, the attic vents were installed incorrectly which caused leaks after the first windy rain storm. I can go on. If you have experienced this type of situation, let me know.

Beware of Pulte! What kind of company makes an offer and then reneges on it? They are bait and switch artists. Whatever you do, don’t let them know you are considering their offer, because when you show serious interest, they will INCREASE their asking price by thousands of dollars. I’ve dealt with timeshare and used car salesmen who are more ethical than Pulte. Their business practices are at best shady, and probably illegal.

We are in the process of purchasing a Pulte home and is going through Pulte mortgage and it’s has been the biggest mistake out our lives. This loan process has been plagued with poor customer service, and rude and incompetent financial consultants. This has been a total nightmare from the very beginning. Our initial loan consultant was very rude to us when we began our loan application process. We are living in Illinois and buying a home in Florida and was told by or Pulte sales representative to initiate the loan process by setting up a time with a loan representative, so we did. When we spoke to the loan representative, Kristi, we had told her that we were from Illinois and moving to the Florida area and planned on closing on a Pulte home in 4 to 5 months after completion of the house. We had indicated that I had a job but my wife was still looking. Once she heard that my wife didn’t have a job, she pretty much freaked out and stated that there was no way that she was going to submit the paper work to the underwriters and that there was no way that we were going to be approved for the loan. I had informed her that we were just merely doing what we were told by the Pulte sales rep and just starting the application process and Kristi responded with, “what do those guys know about finance, they are just sales people and construction people!” That may be the case but her response was very unprofessional and to throw people from the same organization that you work with under the bus, wow! Funny thing was, Kristi assigned another financial consultant to us, Geri, who was very pleasant and professional to work with. However, we were reassigned to a third financial consultant, who forgot to submit our rate lock, didn’t communicate with us, didn’t respond to emails unless other people were tagged in on the email, either forgot to or submitted partial paper work to the underwriters thus delaying our closing date! And we still haven’t closed yet on our Pulte home even while writing this review! We have decided to refinance with our bank in Quincy, IL in 6 months time because unfortunately, we can’t get our earnest money back. Here’s what I miss, the loan officer at Mercantile Bank in Quincy, IL still remembers my name and my address from a home that she financed 5 years ago! That’s the type of small town feel and customer service that I miss! Even though we are going through a bad experience, I hope that Pulte improves their customer service so that others don’t have to go through what my family and I had to had go through. At the moment, we are waiting to close on our Pulte home but are waiting on the closing date which for some reason or another there is always something missing so we can’t get a closing date, so now I’m stuck paying for a VRBO with 4 kids and two pets and our belongings are on a shipping truck in Florida! OMG! This has been a nightmare!

I would NEVER build a home with Pulte if I knew the experience would be as it has. I have been working with the construction manager and the customer service reps since BEFORE I moved in (during our final walkthrough) to fix many things in our home. It has been over 5.5 months now and I still can only get a meddling response every few weeks that contains more excuses every time. The subcontractors that they get are the cheapest and worst around...their work is equivalent to my 6 year old nephews. They also sneak wording into the purchase agreement that makes them "not liable" for the correct property taxes, costing the homebuyers 1000-1500 dollars so that they can pad their pockets. If I could go back in time, I wouldn't just walk away, I would sprint to another builder or home.

I entered into two contact with Pulte 3 months apart and gave earnest money deposit 12K on the first one which the loan was denied by Pulte Mortgage and 15K on the second property. When the loan was denied on the first one, Pulte decided to transfer my 12K to the second house. We signed escrow on 12/30 and they canceled it on 12/31/22 because its lacking $4500. They failed to contact my co-buyer about the additional fund nor the realtor about the issue. Jeff Blea decided to cancel the signed escrow and wanted to sign new contract for a higher price. They also kept my $27k.