Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
694 reviews
PUCKIPUPPY BIKESSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs Welcome to Join PUCKIPUPPY Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion. Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.
PUCKIPUPPY BIKES (puckipuppy.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 619 reviews with 5 stars · Clear filters
I love my bike and so far I have not had any issues. It only criticism I can give is the lack of instruction that comes with the bike. While it is fairly easy to assemble, the instructions for the control panel do not match the upgraded control panels sold on the bikes. Also, the front basket sold in the upgrade packs doesn't really fit on the front without crushing the wires. More direction on that would be helpful. I have the labrador pro.
By Jeffrey M.
Easy to purchase. Easy to put together. But need better instructions for operating.
By Theresa S.
I have been happy with the bike, it runs and drives as advertised, looks nice, and was shipped on time. As all of the fat tire e-bikes they tend to be a little short on gears being a 7 speed. I have another one and upgraded to a 10 speed, absolute game changer. It's a cheap upgrade to do yourself so no big deal.
By JACOB B.
Quick shipping and excellent bikes.
By Chuck F.
Order and the Delivery went flawless, Changed out the handlebars to help my wife site upright on the trike. Love everything about the trike (Husky), went together quite easily. My wife is in love with it now.
By Jeffery H.
I Ordered a Beagle and a Beagle ST. They arrived in less then a week and it took about a Hour a piece to put them together. They are very nice looking and fun to ride. In the first week i put Seventy miles on Mine riding it in the evening.
By Mike S.
Got in on the deal with buying 2 e bikes and get a free bike rack. Also ordered one extra battery. Ordered Sunday night, bike rack showed up on Wednesday,extra battery arrived on Thursday along with one of the bikes. 2nd bike arrived on Saturday. Excellent shipping time(and it was free). Both bikes came with a bunch of extras- fenders, cup holder, phone mount, tire pump, rear rack, etc .. excellent packaging, everything was properly secured in heavy duty boxes. Pretty simple assembly, 1st bike took about an hour and a half, 2nd about an hour. UNFORTUNATELY, the first bike did not power up. Got a hold of customer service, and after a couple of email exchanges and a video of bike not turning on,they sent me a new display and harness. 2 days to arrive. Bike works perfectly with new parts installed. Have taken these bikes out twice now, using the new(heavy duty!) bike rack...they are a blast!!! Very happy with my purchase, and with their customer service! Thanks Again, puckipuppy!!
By Sven S.
Great bike, fun ride
By BRIAN P.
