Responsive customer service!
I was able to contact customer service to update my subscription processing date. They sent me an online invoice right away, and the items reached me quickly! Thank you, Public Goods!
By Margo
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
679 approved reviews, newest moderated first
I was able to contact customer service to update my subscription processing date. They sent me an online invoice right away, and the items reached me quickly! Thank you, Public Goods!
By Margo
I love the look and feel of the packaging and the product inside! My questions were answered quickly and I am very satisfied with my purchase. I am using the products in my Airbnb and in my home.
By Susan P.
Fast delivery, great product
By Pamela W.
PG made sure I got a new herb trio set delivered within days of writing them a note about a faulty set I received that week. Appreciate the due diligence and thoughtful service.
By Shivani G.
I love these products. They really work great. The window cleaner is literally the best I've ever bought, and super affordable. I highly recommend you try.
By Patty C.
I am a member of Public Goods since 2020 and gives me peace of mind knowing they are actively working to make packaging and all containers sustainable. The goal is to take plastic of my life and PG is helping with this. Also, their customer service is amazing. Caring people, fast answers, and flexibility to make things easier for the customer.
By Nivea B.
Public goods is fantastic they met me where I was at.
By Molly S.
My husband and I had recently come across Public Goods products in two unrelated environments. We were so impressed with the quality of the shower essentials (and the hand soap and lotion) that I placed an order to outfit our Lakehouse with the same products to give the same experience to our guests. A few days later I sent an email asking if dispensing pumps were sold separately as I felt this would be most convenient. This LITTLE feature which I felt would be a BIG asset was sent to me at no extra charge!
By Michele A.