Customer service is great
Customer service is great
By Daniel
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
PSI Health Insurance (psiservice.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
391 approved reviews, newest moderated first
Customer service is great
By Daniel
Odette was really helpful in resolving my issues
By Guntupalli S.
I had a wonderful experience with PSI when purchasing my health insurance plan. Odette was exceptionally helpful and made the entire process simple and straightforward. I would highly recommend PSI for anyone seeking a reliable healthcare plan.
By AKASH K.
Overall, I had a really good experience with PSI. The customer service representatives were helpful and responsive, and they explained everything clearly when I had questions about the plan. The enrollment process was easy to follow, and the website was very convenient to use. As an international student, I appreciated how smooth and stress-free the whole process was.
By Melody
I want to recommend Karla.She was so sweet and handled my login issue with a lot of patience. She guided me calmly through each step and made the whole process easy. Really appreciated her help.
By archana R.
great on the phone service
By Nickolai A.
Really nice and quick service! I highly recommend every international student or any people who can buy this plan.I used this for so many years.It really helps a lot and save more money!
By Lucas L.
Odette was awesome, very kind and professional. She helped me to submit my insurance documentation as my university required. I am happy she could assist me.
By MICHELLE V.