Great Service
Great Service, Odette was very kind and effective. She was able to solve my issue quickly and provided me with great customer service.
By Andrea M.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
PSI Health Insurance (psiservice.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
391 approved reviews, newest moderated first
Great Service, Odette was very kind and effective. She was able to solve my issue quickly and provided me with great customer service.
By Andrea M.
Great Customer Service. They always answer calls on time. Helpful and friendly staff.
By Ravan T.
Always helpful and never had a problem.
By Anna
The agent assisted me right away. She was patient and made sure I got what I needed.
By Kashish
The service is great, Odette is very professional and friendly. She picked up my phone immediately, listened my concern, and showed total understanding, she even offered some alternative options trying to help to address my issue. Overall, it was a great experience, really enjoyed talking to Odette who helped me, great thanks!
By Sean P.
The team was always ready to help and provide the best suitable plans based on requirements. Everything was smooth right from choosing the plans till payment and post service as well. Happy to be a customer of PSI. Thanks! Ram
By Ram
I had the best customer service experience with PSI. They pick up their phone at the first ring. I wanted to speak to a specific agent and they connected me instantly to that agent. The agent helped me navigate all the nuances of insurance eligibility and for certain complications, checked it with another team and called me back with the information. She was very clear in everything she explained, very pleasant and patient. I wish all other organizations learn from them
By Vitha
I usually do not write any reviews, but this deserves it. Karla went above and beyond to make sure me and my wife's Health insurance is instated. She followed up with us and also guided us through the whole thing, an amazing experience overall, Thank you
By Mohammed S.